Quality degradation at Amazon A to Z  
Users report higher volume of Quality Issues than usual
71
good

Amazon A to Z | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-9 Points Past 7 Days
Category: Business
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
92%
Android
360 Reports
iOS unitQ Score
iOS User Feedback
8%
iOS
31 Reports
User Feedback
8%
iOS
31 Reports
92%
Android
360 Reports
Amazon A to Z - Latest Quality Issues
Android
Sep 24, 2023
My all resources options not working
Android
Sep 25, 2023
So far work good, just a problem about it keep posting missed punch, my manager said HR will handle it so I'm waiting to see
Android
Sep 25, 2023
App is glitchy and slow. Takes a long time to open, if it opens at all. I have missed opportunities to pick up shifts because of this.
iOS
Sep 25, 2023
selective notifications
i have all notifications on, even opted in to get texts, yet i constantly miss VTO opportunities and only see them after they are full when manually checking. yet, VET and news notifs always come thru just fine. this has been a problem for SEVERAL months now. it's very frustrating. even tried deleting the app and re-setting notifications
Android
Sep 25, 2023
App has been crashing since the update can do anything on it or input time
Android
Sep 26, 2023
App won't load so I can swap my shift. It always go back to the loading screen
Android
Sep 26, 2023
It freezes a lot on my android. Samsung Galaxy 22 Ultra One UI Version 5.1 Android Version 13
Android
Sep 26, 2023
Constantly crashing and failing to load on Galaxy 22.
Android
Sep 27, 2023
Not all convenient. Even tho ur signed in, ya gotta sign into the PAY, ANYTIME, ADP.. & Re: DLS/Accom, UPT's always taken! Even after selecting "Accom related"! Accom time should be in the request time off list, like PTO. I can't understand Y all related topics aren't simply organized together, instead of having to waste time navigating here, to there, n everywhere! &, I have to navigate 3× to view a new case, Y not open on the 1st tap?! HELP US need to navigate less, & do more, Please n TY?!
Amazon A to Z - Product Description
Amazon A to Z gives you access to all the tools to manage your work-life at Amazon. Use the app to manage your profile information, submit time off requests, check your schedule, claim extra shifts, see the latest news, and more.
 
Getting started:
As an Amazon hourly Associate, download the A to Z app
Login with your Amazon login credentials (not your personal Amazon account)
Update your profile if needed with your phone number and emergency contact
Verify your direct deposit information
Configure your notification preferences to stay in the know
 
After getting the basics out of the way, A to Z will be your portal to everything from schedule management to getting your Amazon.com discount code.
 
Feature highlights:
 
Time: submit time off requests, check your accrual balances, and claim voluntary extra time or time off 

Schedule: view in/out times, upcoming shifts, and calendar

Compensation: view pay, tax, and direct deposit information

News: stay up to date with the latest happenings internal to Amazon

Profile: update personal information, emergency contacts, and view your Amazon.com discount code

Resources: visit several other employee resources for new jobs, retirement planning, learning management, and more

By using this app, you agree to the applicable Amazon Conditions of Use (e.g. www.amazon.com/conditionsofuse) and Privacy Notice (e.g. www.amazon.com/privacy) for your country. Links to these terms and notices can be found in the footer of your local Amazon homepage.
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