Quality degradation at Arizona Mobile ID  
Users report higher volume of Quality Issues than usual
50
poor

Arizona Mobile ID | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-12 Points Past 7 Days
Category: Travel
Work at IDEMIA Group? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at IDEMIA Group? Unlock additional insights
Android unitQ Score
Android User Feedback
40%
Android
79 Reports
iOS unitQ Score
iOS User Feedback
60%
iOS
119 Reports
User Feedback
60%
iOS
119 Reports
40%
Android
79 Reports
Arizona Mobile ID - Latest Quality Issues
iOS
Sep 24, 2023
Crashes
Probably incomparable with iOS 17. Crashes after opening.
iOS
Sep 24, 2023
Broken after iOS 17 update
Love the app when it was working. iOS 17 update broke it. Crashes on launch and quits immediately.
iOS
Sep 24, 2023
Crashes
This app has worked fine but now crashes every time with iOS 17.
iOS
Sep 25, 2023
iOS 17 Bug
App crashes when logging in with the new iOS 17 update
iOS
Sep 25, 2023
Az ID
It's a great app the only update they should do is make it available when the phone is locked so you can view in locked mode the perfect upgrade would be to have it in apple wallet that would be perfect, ps the app refuses to launch since I upgraded to iOS 17 have tried every thing I'd doesn't work hopefully they fix it soon
Android
Sep 25, 2023
Doesn't work
iOS
Sep 25, 2023
Took a dive
The app took a dive recently which is annoying since I can't really do much to authenticate now. Thanks….
iOS
Sep 25, 2023
Doesn't work
I won't even open keeps crashing
iOS
Sep 25, 2023
Great once it’s fixed
Great app. Had 0 issues until now. App will crash once it opens and reads Face ID.
Arizona Mobile ID - Product Description
Including layers of security and privacy controls, Arizona Mobile ID is a contactless, convenient way to verify your identity from your phone. 

Arizona Mobile ID allows you to control what information you share during a transaction. For example, when buying age-restricted items, the app can confirm you are of legal age without having to share your birth date or address.

Intuitive and easy-to-use, Mobile ID is unlocked by a selfie match to verify identity, or by using a self-selected pin or TouchID/FaceID so your personal information is always protected.

In five simple steps, you can register for your Arizona mID:

1. Download the app and set permissions
2. Verify access to your phone number 
3. Use your device camera to scan the front and back of your driver’s license or ID card
4. Follow the app’s registration steps to take a selfie 
5. Set up app security and you’re good to go! 

Arizona Mobile ID can be used to verify a person’s identity to complete enhanced-verification services online, such as transferring a vehicle title and requesting a disbursement at AZMVDNow.gov, MVD’s primary customer self-service website.

Please note: Arizona Mobile ID is considered an official state-issued ID, serving as a companion to your physical ID. Please continue to carry your physical ID because not all entities are able to verify mID yet. 

For more information, please visit mobileid.az.gov. 

This app requires an iPhone 6s (iOS 13.1) or newer device.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners