50
poor
Arlo Secure: Home Security | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 7 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
23%
Android
827 Reports
827 Reports
iOS unitQ Score
iOS User Feedback
77%
iOS
2819 Reports
2819 Reports
User Feedback
77%
iOS
2819 Reports
2819 Reports
23%
Android
827 Reports
827 Reports
Arlo Secure: Home Security - Latest Quality Issues
Android
Sep 26, 2023
Can't find anything on ap. No instructions.
Android
Sep 26, 2023
Terrible app, will never buy arlo again. After spending a lot of money on these cameras, all the arlo company seems concerned about is coercing you into purchasing a plan. If the cameras were cheaper then I could understand this but they are over priced to begin with, slow as hell to connect even with a 500mb per second internet, night hawk router with extender, it still takes way to long to connect to view. If you sync more than 4 cameras to your app, it says you have to purchase a paid plan.
Android
Sep 26, 2023
Some cameras are equipped with a siren... On the Arlo Go 2 I see activated the siren, when I click on it nothing happens
Android
Sep 26, 2023
Fair, olderversion easier to use. Intermittent notifications which is the big issue 3 week test so far.
Android
Sep 26, 2023
The app is garbage, the cameras are garbage. It tells me my cameras are offline when they're clearly sending me notifications and videos. Pairing cameras using this app requires a blood sacrifice of a virgin to maybe get them to pair correctly but even after pairing it'll still tell you the cameras are offline. There's no redeeming qualities about this app or the hardware. If I could get my money back for these hardware I'd do so in a heartbeat. Dogs are cheaper and less headaches than these cam
Android
Sep 26, 2023
The recordings menu has been broken on android for as long as I've owned Arlo devices
Android
Sep 26, 2023
Not satisfied, I can not consult my library outside, and I can not reach a physical person to solve my problems
Android
Sep 27, 2023
Don't always get alarm/notification. Have to shut notification off then back on.
Android
Sep 27, 2023
Over complicated. 800 steps and processes to do anything. Almost impossible to add a camera to your system. I give 2 stars only because the cameras are amazing but the app is horrible...
Arlo Secure: Home Security - Product Description
Control your Arlo smart home security system with one, easy-to-use app. Use the Arlo Secure App to protect your home, inside and out, with Arlo’s award-winning home security system, video doorbells, cameras, and floodlight. Protect your everything and personalize your entire home security system. With the Arlo Secure App, you can control multiple locations at once and quickly arm or disarm your system with one tap. Get round-the-clock protection with 24/7 Live Security Experts that will monitor your home, so you don’t have to or use one tap Emergency Response to quickly get police, fire, or medical help to your home.* Easily customize your security by creating smart activity zones to reduce unwanted notifications and set schedules to arm or disarm your system. See important details from your home security camera system with up to 4K resolution, 12X zoom image capabilities, and color night vision. When motion is detected, receive interactive notifications on your phone and watch an animated preview, call a friend, activate a siren, or initiate Emergency Response.* With an Arlo Secure plan and an Arlo camera, video doorbell, or floodlight camera, you can view 30 days of video history, receive notifications that tell you when a person, package, vehicle, or animal has been spotted with advanced AI Object Detection. Disclaimers: *Emergency Response (available in the United States only), Object Detection and Video History require an Arlo Secure paid plan after trial period. **4K resolution, 12X zoom image capabilities, color night vision, and Emergency Response features vary by camera model.
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