44
poor

ASDA | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 7 Days
Category: Shopping
Work at Asda Stores Ltd? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Asda Stores Ltd? Unlock additional insights
Android unitQ Score
Android User Feedback
77%
Android
101 Reports
iOS unitQ Score
iOS User Feedback
23%
iOS
31 Reports
User Feedback
23%
iOS
31 Reports
77%
Android
101 Reports
ASDA - Latest Quality Issues
Android
Sep 22, 2023
Won't accept payment cards, even previously saved cards. Keeps giving error to try again later. Very frustrating.
Android
Sep 22, 2023
Asda and online shopping. This is good for the supermarket as they can send out items that you wouldn't choose in the shop as they were very short dated, had torn and damaged packaging or had thrown around the supermarket a few times then offloaded into a van for delivery. Then they can refuse a refund if you request one for a Pizza delivered on the use by date. Not to mention the substitutes, picked by someone who thinks that an Apple are related to Grapes as they are both 'fruits'.
iOS
Sep 23, 2023
Mr
Web site is not as easy to use for normal shopping and to many adverts
Android
Sep 23, 2023
Unable to register, broken on android os
Android
Sep 23, 2023
one less just because the prices are too high
iOS
Sep 25, 2023
Items out of stock
Adding items to my basket which on the website are available but when i check out they're out of stock
Android
Sep 25, 2023
Have Been using this app for weeks with no problem. Now it won't accept the bank card it has taken money from previously. Seriously thinking of deleting it.
Android
Sep 26, 2023
Worst app I've ever used, constantly freezing and have to restart
Android
Sep 26, 2023
I so having trouble getting on to your site with password problems
ASDA - Product Description
ASDA’s FREE± grocery shopping app lets you shop for groceries on the go. Get all the amazing in-store offers & easily book a delivery or use our Click & Collect service.
 
Grocery shopping made easy   
Shop your way: Available on all devices on the move. 
Scan items at home: Running out of something? Build your shopping list quickly and easily.  
Create shopping lists: Organise your shop to save time when you next shop using the FREE± Asda App.  
Shopped in-store before? : Transfer your favourite items on your receipt into your online basket. Clever!
Find your nearest store: By turning on-location services, you can locate your nearest store wherever you are.  
 
With the ASDA groceries shopping app, you can: 
 
- Shop the full grocery range available in our stores 
- Book, amend or cancel your order while on the go 
- Quickly add favourites and Shopping List items to your trolley 
- Browse special offers and rollbacks 
- Find items using voice search or barcode scanner 
- Discover recipes; add ingredients straight to your trolley or Shopping List in one tap 
- Buy an ASDA Delivery Pass for savings on delivery charges 
- Find nearby ASDA stores; view store hours, and get directions.
- Let us know you’re on your way. We’ll make sure your shopping is ready to collect when you arrive^

Here are the permissions the app needs, and what we use them for: 
- ‘Identity’ - used to securely save your login details to your phone 
- ‘Location’ - used to find store locations 
- ‘Camera/Microphone’ - used only for the barcode scanner 
- ‘External storage access’ - used so the app can be saved to an SD card 
 
Want to get in touch? You can contact us by: 
Email - mobile@asda.co.uk 
Twitter - https://twitter.com/asda 
Facebook - https://www.facebook.com/Asda 
Web - http://your.asda.com/contact-us   

 
CTA = Download now 
 
±Mobile data charges apply.


What’s New
At Asda we value your feedback and are constantly making improvements to the app.

This update includes:

• Bug fixes and performance enhancements.
Want to improve your unitQ Score by 20% within 30 days?
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