fair

ATH Móvil | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-8 Points Past 7 Days

Category: Finance

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

86%

Android
111 Reports

iOS unitQ Score

iOS User Feedback

14%

iOS
18 Reports

User Feedback

14%

iOS
18 Reports

86%

Android
111 Reports

ATH Móvil - Latest Quality Issues

iOS

Sep 21, 2023

Always having issues

Currently tried to get into it and it keeps having issues just like yesterday and the day before

iOS

Sep 21, 2023

Maintenance

They are constantly doing maintenance which keeps me from making payments when it's crucial I do. There are constant glitches and an inability to use the app. The idea is a good one, but the execution is very poor.

Android

Sep 21, 2023

It doesn't let me use it. It freezes on the second screen.

Android

Sep 23, 2023

Suitcase. I sent $ 500 to a person who does not have ath mobile, and instead of canceling the transaction leaves it as pending and, for that reason I have been unable to use it for more than 24 hours because he says I exceeded the amount. It is fatal, since the transaction corresponds to the payment of my university studies and now I must pay a penalty. Please improve the service. Att. Mr. Vazquez

Android

Sep 24, 2023

Fix the app does not leave the balance 🙄

Android

Sep 24, 2023

The app does not let you make payments a week ago

Android

Sep 24, 2023

Never received my code

Android

Sep 26, 2023

Lately he does not want to take any password of mine and has me tired

Android

Sep 26, 2023

Terrible I give my credentials and it tells me that the device is not authorized.

ATH Móvil - Product Description

ATH Móvil is an ATH® Network application that allows you to:
− Transfer money instantly to more than 1 million persons using only their phone number.
− Transfer money between your registered cards, even if they are from multiple financial institutions.
− Make payments at any time, from anywhere, in real time and securely.
− Donate to non-profit organizations.
− Get the balance of your accounts.

To use ATH Móvil you must:
− Be a client of a bank or credit union affiliated to the ATH® network that offers the ATH Móvil service.
− Have an ATH® debit card
− Have an email and phone number

Participating financial institutions:
- Banco Popular de Puerto Rico
- FirstBank
- Over 90 credit unions…
To see the list of all participating financial institutions, go to www.athmovil.com

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