63
fair
Avant Credit | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
15 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
58%
Android
118 Reports
118 Reports
iOS unitQ Score
iOS User Feedback
42%
iOS
86 Reports
86 Reports
User Feedback
42%
iOS
86 Reports
86 Reports
58%
Android
118 Reports
118 Reports
Avant Credit - Latest Quality Issues
Android
Sep 22, 2023
Your app itself is fine. Your options, however, suck! Payments need to be credited to the account faster; as in immediately, payment dates adjustable, and not just able to schedule to pay, and if paid in advance, credited accordingly, not just added to the available balance.
iOS
Sep 22, 2023
Customers service
Very rude people when you call.
Android
Sep 23, 2023
I asked twice to stop allowing BBB to take 53 dollars out a month and still you keep letting them highly upset and I can't get a human to talk to
iOS
Sep 23, 2023
Crediting funds
I paid off my card on 12/15 and it's 12/24 and balance is a credit of $4 with no available credit. I have never been late and pay it off every other month to build my credit. Seems like they are working against me. Horrible customer service!
Android
Sep 23, 2023
hard to understand when I didn't grow up with Internet. Thinking of getting it paid off and not having it anymore. it's a hassle every month.
iOS
Sep 23, 2023
Won’t change due date
This Has to be the worst customer service from any credit card company I have ever dealt with. Per the policy they cannot change due date if a customer has circumstances that have changed and their financial situation. i've talked to several different people and everything was the same we can't we can't we can't I will never ever recommend this card to anyone.
Android
Sep 24, 2023
can not change payment type from app, requires you to input information again to switch accounts
iOS
Sep 25, 2023
Customer Service and interest rate
Have closed my account due to no customer service and very high interest rate. Sincerely, [name]
iOS
Sep 25, 2023
Don’t waste your time!
When I first signed up for this card it stated there was a $0 annual fee. I just found out they've been charging me an annual fee of $60, their customer support was not helpful whatsoever. They refused to waive the annual fee even though I've been a loyal customer and never missed a payment while they kept me on hold for 10 minutes just to say this. I would highly recommend Capital one or any other credit card company. Just not Avant or Credit One.
Avant Credit - Product Description
Manage your loan or credit card wherever you are! The Avant app makes it easy to manage your loan: • See your upcoming payments and view your payment history • Receive push notifications about your account • Manage your payments, including adjusting dates and paying down your loan And manage your Avant credit card: • Schedule or cancel payments • View transactions • Add or remove payment methods • Enroll in autopay and paperless statements What is Avant? Borrow better through Avant, an online lending platform that provides access to credit through a fast, simple experience. Managing a loan through Avant or an Avant credit card can be done entirely online. Apply for a loan or card in minutes on our website. Avant branded credit products are issued by WebBank, member FDIC. Note: You cannot apply for a loan or credit card through the Avant app. If you would like to apply, please visit www.avant.com on your computer or mobile device.
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