36
poor

Avis - Car Rental | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
53%
Android
78 Reports
iOS unitQ Score
iOS User Feedback
47%
iOS
68 Reports
User Feedback
47%
iOS
68 Reports
53%
Android
78 Reports
Avis - Car Rental - Latest Quality Issues
Android
Sep 24, 2023
App is glitchy to the point it is hurting my rental. I tried to contact support on the email provided with this app. It is not working.
iOS
Sep 24, 2023
Log In
This is the only app I have that makes me log in again when I update. So unnecessary.
iOS
Sep 25, 2023
Bad
I logged in, after I did so I can't access it, I can't reset my password because it says my email is already in use; bad
Android
Sep 25, 2023
Cannot add an existence reservation to my preferred account on the app
Android
Sep 25, 2023
I am unable to find details about my current rental in the app, like rate, insurance coverages.
Android
Sep 25, 2023
I don't want to sign up for Avis Preferred to make it easier to return my car. Should have a "guest" option.
Android
Sep 26, 2023
Tries to force you to turn on location services unnecessarily. What are you doing with our data?
Android
Sep 26, 2023
Can't login won't let me enter the confirmation code.
Android
Sep 26, 2023
The app is buggy. You must login to the website to use your reward points. The app will not apply any points to the reservation after selecting or it will apply one day after you have selected more than one day
Avis - Car Rental - Product Description
Need to rent a car on the go? The Avis Car Rental app has you covered. Exclusive to the Avis app, Avis Preferred members gain access to all features as well as exchanging or upgrading your car upon arriving at the rental location, quickly returning your car, locking and unlocking your car and more real-time rental features. Find your nearest Avis Car Rental locations, hours of operation, addresses and phone numbers at any time.

Avis Preferred members can also earn points by opting in upon check out. With the Avis app, you can make, modify or cancel reservations 24/7. Using the Avis app will also provide access to getting a receipt, viewing and reviewing past rentals and contacting Roadside Assistance for immediate help.

By tapping the Install button or by downloading the Avis App published by Avis Rent A Car System LLC, you consent to the installation of the Avis App and to its future updates and upgrades. You can withdraw your consent at any time by uninstalling the app. To request assistance with the removal or disabling of the Avis App, please contact us.

You acknowledge and understand and agree that the Avis App (including any updates or upgrades) may cause your device to automatically communicate with Avis’ servers to deliver the functionality described above and to record location-based information and usage metrics, (ii) affect app-related preferences or data stored in your device, and (iii) collect personal information as set out in our Privacy Notice at https://www.avis.com/privacy and in the Avis App Terms of Use at https://www.avis.com/mobiletou. The Avis App delivers push notifications. You may turn push notifications off in the “Preferences” tab.

Contact us at:
avis.com/mobilefeedback
Or contact us at 
Avis Rent A Car System LLC
Phone: 1-800-352-7900
Email: custserv@avis.com
Write: P.O. Box 699000
Tulsa, OK 74169-900
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