75
good

B&Q | DIY Home & Garden Tools | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
21 Points Past 7 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
89%
Android
70 Reports
iOS unitQ Score
iOS User Feedback
11%
iOS
9 Reports
User Feedback
11%
iOS
9 Reports
89%
Android
70 Reports
B&Q | DIY Home & Garden Tools - Latest Quality Issues
Android
Sep 13, 2023
Useless company. Can't ship from store to store. Could not pay over the phone to reserve. Could not click and collect. Every other business has moved on except B&Q.
Android
Sep 15, 2023
PayPal payments constantly fail. Logging in/out fails to resolve the issue. Other payment methods appear to work without any flaws.
iOS
Sep 15, 2023
Full of third party sellers making it difficult to quick find local stock
A lot of diy purchases are required on the day. Your app makes it difficult to quickly find the parts available in the local store given all the third party sellers.
iOS
Sep 16, 2023
Claims to accept Amex but doesn’t!
When trying to using Apple Pay with an AMEX card it fails, and when entering an AMEX card number directly it shows Invalid Card Number. Despite showing the AMEX logo on their site the card doesn't appear to be accepted at all!
Android
Sep 18, 2023
V9.6.1 Error - "connection issues" message continually pops up when checking out as a guest and choosing method of payment (whilst using App as well as website). Not reliable, therefore deleting this app.
Android
Sep 18, 2023
B&Q honestly have the worst website and app, doesn't load up anything, must lose so much business as like me people get annoyed and just go to Wickes instead
Android
Sep 18, 2023
Keeps kicking me out and says I don't have an account. Frustrating
iOS
Sep 20, 2023
Poor
When I went too the Swansea shop there was hardly any staff there and I look online I was not able to buy in the shop I to buy online and wait a week to get the order.
Android
Sep 25, 2023
Nothing ever works easily with BnQ app. Wouldn't accept voucher code
B&Q | DIY Home & Garden Tools - Product Description
Introducing the all-new B&Q App, your ultimate destination for home and garden furniture sets, paint, BBQs, air conditioners, garden chairs, sheds, laminate flooring, and more. Discover an extensive range of high-quality home furnishings and garden products designed to elevate your home and garden. Shop conveniently and optimise your Android phone for an enhanced browsing experience

Download the B&Q App now and unlock a world of possibilities. Explore our vast selection of garden furniture sets, perfect for creating a stylish outdoor garden haven. Transform your living spaces or garden space with our diverse range of paint colours, ensuring a vibrant and personalized touch. Browse our top-notch BBQs for unforgettable grilling experiences, while our air conditioners keep you cool and comfortable throughout the seasons. Relax in style with our collection of garden chairs and create extra storage space with our durable sheds. Complete your home transformation with our premium laminate flooring options.

Enjoy unparalleled convenience as you hunt for the best deals and home bargains. Whether you choose to shop online or visit our stores, the B&Q App simplifies your purchasing journey. Take advantage of our exclusive B&Q Club card, maximising your savings as you plan your next home improvement project, garden and patio project or update your tool station.

Stay informed with our comprehensive product ratings and reviews, enabling confident buying decisions. From intricate internal building projects to tool station upgrades, the B&Q App caters to all your needs. Seamlessly integrate your B&Q Club card into your account and enjoy exclusive benefits during in-store visits.

Experience the efficiency of Free Click + Collect, reserving products effortlessly at your nearest store. Our innovative Scan & Go tool guides you to nearby stores, ensuring a seamless shopping experience for garden furniture sets, paint, BBQs, air conditioners, garden chairs, sheds, laminate flooring, and more.

Stay ahead with upcoming app releases, introducing new payment options, further enhancing the B&Q Club card experience, and delivering unparalleled support for your in-store or click + collect visits.

At B&Q, we value your feedback and strive to provide exceptional customer service. Reach out to us via http://www.diy.com/customer-support/contactus/ with any questions, concerns, or suggestions. Embark on your home improvement, home decor, and home shopping journey today. Download the B&Q App and elevate your home and garden with ease. Discover the endless possibilities that await you.
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