87
good

Bank of America Mobile Banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 7 Days
Category: Finance
Work at Bank of America? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Bank of America? Unlock additional insights
Android unitQ Score
Android User Feedback
90%
Android
2875 Reports
iOS unitQ Score
iOS User Feedback
10%
iOS
309 Reports
User Feedback
10%
iOS
309 Reports
90%
Android
2875 Reports
Bank of America Mobile Banking - Latest Quality Issues
Android
Sep 26, 2023
Very POOR! Know you must [url] BIG problems with all the crooks and screamers in today's world. Your log-in FAR too compromised and difficult.
Android
Sep 26, 2023
My $200 check won't clear
Android
Sep 26, 2023
Not Android friendly 😠
Android
Sep 26, 2023
over all, easy to navigate. lags behind website sometimes.
Android
Sep 26, 2023
I got a new credit card and I downloaded this app, it doesnt even let me set up a account to activate or see the information about this card. It wants me to make an appointment with the Bank to discuss my finances!????....
Android
Sep 26, 2023
This app is good, but I wish it had better feature parity with the website. For example, why can't you make a principal only payment/transfer to an auto loan or mortgage? Update - Recent updates seem to have a bug with SMS based 2FA. After you receive the text and the verification is auto filled, there is a 50% chance the app crashes when you try and submit the verification code. Almost like clockwork you will need to open the app twice to actually get to your accounts.
Android
Sep 26, 2023
Anytime I order anything overseas you guys flag my card every time I won't even call in and tell you I say I'm going to make purses overseas you still blocked my car I've been with you guys for over 30 years I'm about ready to switch credit card companies
Android
Sep 27, 2023
My experience with boa app not too bad but the mobile deposit did not work!! As soon as click on front check image button, it takes me back to home page!! I did all cache clearing, restart phone, uninstalled and reinstalled it..... none of it working!!! It's been like this over a year now......
Android
Sep 27, 2023
I can never deposit checks, it keeps saying it cant read the bottom. My camera is really good.
Bank of America Mobile Banking - Product Description
Bank conveniently and securely with the Bank of America® Mobile Banking app for U.S.-based accounts.

Manage Accounts
• View account balances and review activity 
• Activate or replace credit/debit cards
• Set alerts for important account info

Transfer Money and Pay Bills 
• Securely send and receive money with Zelle® using a U.S. mobile number or email address¹
• Transfer funds between your Bank of America and linked Merrill accounts
• Pay bills 

Check Deposit
• Take photos of checks to deposit them
• Get immediate confirmation that your check is processing²

Erica, Your Virtual Financial Assistant³
• Ask Erica to find transactions, pay bills and more
• Get valuable alerts, and helpful insights 

Security
• Set up Touch ID® / Face ID®
• If fraudulent activity is suspected on your card, we’ll notify you
• View security center
• With our Mobile Banking Security Guarantee, you’re not liable for fraudulent transactions when reported promptly⁴

Manage Investments with Merrill
• Trade stocks, ETFs, mutual funds
• View up-to-date Market data, news, and quotes
• Send messages and documents securely to your advisor

See the Online Banking Service Agreement at bankofamerica.com/serviceagreement for more information. Mobile carrier message and data rates may apply.

¹ Zelle transfers require enrollment and must be made from a Bank of America consumer checking or savings account to a domestic bank account or debit card. Recipients have 14 days to register to receive money or the transfer will be canceled. Dollar and frequency limits apply. 
² Deposits are subject to verification and not available for immediate withdrawal. Other restrictions apply.
³ Erica only listens or speaks when you tap the microphone and retains interactions to optimize your experience. Erica speaks aloud and hears and responds to all voices. Erica is only available in English.
⁴ You’re not liable for fraudulent Mobile Banking transactions when you notify the bank within 60 days of the transaction first appearing on your statement and comply with security responsibilities.

Investing involves risk. There is always the potential of losing money when you invest in securities.

Merrill Lynch, Pierce, Fenner & Smith Incorporated (also referred to as "MLPF&S" or "Merrill") makes available certain investment products sponsored, managed, distributed or provided by companies that are affiliates of Bank of America Corporation ("BofA Corp"). MLPF&S is a registered broker-dealer, registered investment adviser, Member SIPC and a wholly owned subsidiary of BofA Corp. Insurance and annuity products are offered through Merrill Lynch Life Agency Inc. ("MLLA"), a licensed insurance agency and wholly owned subsidiary of BofA Corp.

Banking products are provided by Bank of America, N.A., and affiliated banks, Members FDIC and wholly-owned subsidiaries of Bank of America Corporation.

Investment products: 
• Are Not FDIC Insurance
• Are Not Bank Guaranteed
• May Lose Value

All features may not be available in iPad and may only be available for certain account types.

Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

iPhone, iPad, Touch ID and Face ID are registered trademarks of Apple®, Inc.

Bank of America related trademarks are trademarks of Bank of America Corporation 
Bank of America, N.A. Member FDIC
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners