Quality degradation at Battle.net Authenticator  
Users report higher volume of Quality Issues than usual
37
poor

Battle.net Authenticator | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-9 Points Past 7 Days
Category: Utilities
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
99%
Android
735 Reports
iOS unitQ Score
iOS User Feedback
1%
iOS
11 Reports
User Feedback
1%
iOS
11 Reports
99%
Android
735 Reports
Battle.net Authenticator - Latest Quality Issues
Android
Sep 26, 2023
Attaching authenticator is very difficult
Android
Sep 26, 2023
Tragedy nothing works
Android
Sep 26, 2023
Stuck in a loop....app sucks
Android
Sep 26, 2023
Terrible design, would not log in no matter how much troubleshooting i put it through. Finally figured out that apparently it's because i use Firefox as my browser? Browsers other than Chrome exist, Blizzard. Avoid if you have any ability to, absolutely awful.
Android
Sep 26, 2023
Can't see what your friends are doing after the update What epic poop update
Android
Sep 26, 2023
Won't let me log into my character on mobile
Android
Sep 26, 2023
Unfortunately, when you log in, it is not the app that opens, but the browser-based Battle Net. Since the app doesn't open, I can't convert the authenticator to the Battle Net app as Blizzard wanted. Now I'm just waiting for the authenticator app to be set and then I won't be able to get in at all. Is there a date when the function of the Authenticator App will be discontinued?
Android
Sep 27, 2023
It take me ages to connect, like wth blizzard how many times do i have to log in.
Android
Sep 27, 2023
Won't even let me log in. I put in my email and password and it just sits on the loading screen forever
Battle.net Authenticator - Product Description
DO NOT INSTALL THIS APPLICATION 

The Battle.net Authenticator now lives inside the Battle.net mobile app. Get it now from the App Store here: https://apps.apple.com/app/battle-net/id1241040030

With two-factor authentication, including one-touch button to approve or deny login attempts, you can keep everything protected--from your most storied World of Warcraft characters to your meticulously crafted Hearthstone decks. The Authenticator app provides a one-touch button experience so you can approve or decline any login attempt. With the Mobile Authenticator, you can rest easy knowing that your Battle.net account is more secure.

Internet connection required. For more information on how to add the Battle.net Authenticator to your account, visit https://blizzard.com/support/article/24520.

Languages Supported:
* English 
* Français 
* Deutsch 
* Español (Latinoamérica) 
* Español (Europa)
* Português
* Italiano
* Polski 
* Русский 
* 한국어 (Korean) 
* 繁體中文 (Traditional Chinese) 
* 简体中文 (Simplified Chinese)
* 日本語
* ไทย

©2021 Blizzard Entertainment, Inc. All right reserved. iPhone and iPod touch are trademarks of Apple Inc. All other trademarks referenced herein are the properties of their respective owners.
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