poor

BBC iPlayer | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-28 Points Past 7 Days

Category: Entertainment

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

85%

Android
81 Reports

iOS unitQ Score

iOS User Feedback

15%

iOS
14 Reports

User Feedback

15%

iOS
14 Reports

85%

Android
81 Reports

BBC iPlayer - Latest Quality Issues

Android

Sep 23, 2023

app keeps crashing and wont let me watch downloaded programs offline.sometimes stuck on password error loop..Ps Dont ask me to reinstall because ill haveto redownload 7gb of content .plus Ive tried that many times

iOS

Sep 24, 2023

Please consider the following change to your platform

Please consider adding a “not interested”feature. I'm not interested in Mrs Brown's Boys, I never will be… I wish the show had never been commissioned… I hate it with a passion… it represents everything wrong with the way the BBC is run… so many genuinely good shows have been cancelled, when this lowest common denominator floater has survived like the cockroach I repeatedly tried to squash with the bottom of my sandal on holiday. Please, please, please stop recommending this show to me. I'm not interested in the new series, in the same way that I am not remotely interested in any of the old series. I begrudging pay my TV license, but please optimise your platform so that it provides a more tailored experience.

Android

Sep 24, 2023

It's 2023 and the TV Guide still won't let you see details of upcoming programmes. You can't even add an upcoming programme to My Programmes. Couldn't be further from TV Guide. Also, stop recommending Mrs Brown's Boys. I will never watch it.

iOS

Sep 24, 2023

Always something went wrong loading this program

I just can't watch anything on iPlayer terrible app. All other channels apps are working fine except iPlayer. Do something to improve it please.

Android

Sep 25, 2023

I find it frustrating that it's impossible to remove continue watching via the App,only can be done on a website version.But on a device which has the App it always tries to overide.The home screen just becomes cluttered.

Android

Sep 25, 2023

BBC iplayer will not load

Android

Sep 25, 2023

Need to pay 150 pounds for TV license just watch Netflix and Amazon prime or Disney plus or paramount plus cause the other options only add up to about 60 pound a month in toatal

iOS

Sep 25, 2023

The BBC is tracking you!

Does a fall to 3.4 average not prompt change? Seems privacy is a dying right these days... Perhaps they could spend less time tracking users and get the App that we pay for to actually work properly! Never remembers your last played position, so what is the point of signing in??? Move the playback slider back slightly, release it and it instead jumps forward past the point you started! Multiple releases and the downloads still constantly fail!

Android

Sep 25, 2023

Locked out because the app doesn't recognise my password. I go to change it to my password and I can't, because I've chosen my old password. I try this password again and again I'm locked out.

BBC iPlayer - Product Description

BBC iPlayer lets you watch the latest TV series, documentaries and Sport from the BBC all in one app. Watch live, on demand or download to watch on the move.

Enjoy live TV in the palm of your hand, from live news coverage, music and big sporting events to great comedies, gripping documentaries to nail-biting dramas.

Looking for kids entertainment? Create a child profile for a more age appropriate experience with all their favourite shows from CBBC and CBeebies and more!

KEY FEATURES:

- Discover the latest TV series including Peaky Blinders, Killing Eve and The Apprentice.
- Download shows to your device so that you can watch on the go.
- Pause, restart and rewind live channels part way through so that you don’t miss a thing.
- Build a playlist of your favourite shows.
- Enjoy the benefits of signing in so that you can start watching on one device and resume watching on another plus receive recommendations of shows we think you might enjoy.
- Stream programmes to your TV using Google Chromecast: please note this requires a supported device and compatible supported device connected to your TV.

To give you the best experience, this app tracks what you’ve watched on BBC iPlayer and how long you’ve watched programmes for. You can turn this off by logging into your BBC account and turning off “Allow Personalisation”. This app also tracks when you add something to My Programmes. You can remove programmes by tapping Remove. In addition, the BBC iPlayer app uses standard Android app permissions that are defined by the Google Android platform. The device uses performance cookies for internal purposes to help us improve the app. You can choose to opt out of this at any time from the in-app Settings menu. For more information about this, privacy, cookies and Android app permissions, visit the BBC iPlayer Apps Privacy notice at https://www.bbc.co.uk/iplayer/help/app_privacy. To read the BBC’s Privacy Policy go to https://www.bbc.co.uk/privacy

You can “opt out” from our data processor’s tracking by filling the “Forget My Device” form in this link https://www.appsflyer.com/optout

If you install this app you accept the BBC Terms of Use at https://www.bbc.co.uk/terms.

The app was developed by Media AT (BBC Media Applications Technologies Limited) which is a wholly owned subsidiary of the BBC (British Broadcasting Corporation). Full details of Media AT are available on the Companies House website at: http://data.companieshouse.gov.uk/doc/company/07100235

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