73
good
BBC Sounds | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
9 Points Past 7 Days
Category: Music
30-Day Trend
Android unitQ Score
Android User Feedback
82%
Android
390 Reports
390 Reports
iOS unitQ Score
iOS User Feedback
18%
iOS
87 Reports
87 Reports
User Feedback
18%
iOS
87 Reports
87 Reports
82%
Android
390 Reports
390 Reports
BBC Sounds - Latest Quality Issues
iOS
Sep 25, 2023
Need a hide option - please please please
Just this would improve my experience so much. I subscribe to many Radio 4 shows. Give me the option to hide episodes I have listened to on the ‘subscribed' feed. Then I can see the ones I actually haven't listened to yet easily. Without this, I am irritated every time I use the app even though it's improving all the time.
iOS
Sep 25, 2023
No support
I went abroad couldn't listen to 5 Live Sports Extra due to licensing … now I'm back the station doesn't display and can't get any help from the BBC
Android
Sep 25, 2023
If forcing us to switch from our favourite most accessible Podcast app to BBC Sounds wasn't bad enough, this app is deeply flawed - audio is far too quiet, no auto 5 second rewind upon pause, no landscape mode to improve stereo sound, auto downloading rarely seems to work, and podcasts don't auto delete after listening, takes ages for the app to start of there's no network but you have pre downloads to listen to, etc.... Struggling to find anything positive about BBC App!! It's awful!
Android
Sep 25, 2023
Crashes and stop working frequently.
iOS
Sep 25, 2023
I daren’t upgrade…
… after the upgrade to the BBC news app butchered the navigation and visibility of news stories.
Android
Sep 25, 2023
Can't stay on in the background with any reliability, making it useless as a music streaming app
iOS
Sep 25, 2023
“There was a problem playing this item”
Can't listen to anything using this app, always the same error message “There was a problem playing this item”. I'm having to use one the numerous other third party apps that actually allow me to listen to BBC content instead of this shoddy affair. And the BBC Sounds Alexa skill? Don't even go there… shocking
Android
Sep 26, 2023
It's okay, but very frustrating that double tapping headphones skips the entire episode, and not just a few seconds like in every other non-music audio app.
Android
Sep 26, 2023
Rather weak content. Banal 'news'. Can't reposition the replay timeline.
BBC Sounds - Product Description
Listen to the best of BBC audio with BBC Sounds. Stream and download your favourite BBC podcasts, radio stations and music all in one place. Features include: ‐ Listen live to all BBC Radio stations ‐ Pause and rewind live radio as well as browse past and future station schedules ‐ Download or stream your podcasts, radio shows and music on the go ‐ Continue listening from where you left off on any device ‐ Autoplay multiple episodes of series or podcasts or all your downloads (optional) ‐ Subscribe to BBC podcasts, music mixes and shows ‐ See the latest episodes from your favourite programmes and podcasts in one handy list ‐ Get personalised recommendations to discover new audio you’ll love ‐ Send music tracks you like to Apple Music and Spotify ‐ Browse by speech and music categories ‐ Sleep Timer When using the Apple CarPlay enabled version of the BBC Sounds app, it is your responsibility to always follow safe driving practices (i.e. don’t be distracted and focus on the road at all times). Comply with all relevant laws, traffic regulations and road signs. To give you the best experience, this app tracks what you’ve listened to on BBC Sounds and how long you’ve listened to programmes for. It also tracks when you add something to Bookmarks or Subscriptions. By “Allow Personalisation”, you will get personalized recommendations. More information can be found here https://www.bbc.co.uk/usingthebbc/account/about-your-personalisation-settings/. The BBC uses cookies and similar technologies to understand how audiences interact with our services, content (such as podcasts and radio) and marketing messages. The categories of personal data processed by our data processors include the following: • IP address to determine which UK city/region you are in, or which country/continent you are in if outside of the UK • Activity data, such as time when you first used this app and programmes you listened to and interacted with • Your device information, such as device type and OS version For more information about how and why we use information about you, please visit the BBC Sounds App Privacy Notice. https://www.bbc.co.uk/sounds/help/questions/about-bbc-sounds-and-our-policies/sounds-app-privacy-notice To read the BBC’s Privacy Policy go to http://www.bbc.co.uk/privacy/ If you install this app you accept the BBC Terms of Use at http://www.bbc.co.uk/terms/ The app is published by BBC Media AT (BBC Media Applications Technologies Limited) which is a wholly owned subsidiary of the BBC (British Broadcasting Corporation). Full details of BBC Media AT are available on the Companies House website at: http://data.companieshouse.gov.uk/doc/company/07100235 BBC © 2022 The BBC is not responsible for the content of external sites. Read about our approach to external linking: http://www.bbc.co.uk/help/web/links/
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