79
good

BofA Prepaid Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
85%
Android
46 Reports
iOS unitQ Score
iOS User Feedback
15%
iOS
8 Reports
User Feedback
15%
iOS
8 Reports
85%
Android
46 Reports
BofA Prepaid Mobile - Latest Quality Issues
Android
Aug 30, 2023
Very bad. Doesn't work half the time!
Android
Sep 7, 2023
It lags by a day no way to update.
iOS
Sep 13, 2023
Claims
I still haven't been sent my money that' was never received and it's been 2 years literally Sukari Dale msg
Android
Sep 13, 2023
This app sucks....won't let you log in
iOS
Sep 14, 2023
Forced to use
Basically, the state of California and the Bank of America have forced us to use a Bank of America card to spend our own money coming to us from the state of California. Some of us choose not to do business with the Bank of America, but we have no choice.
Android
Sep 15, 2023
Cannot register How does an an like this even exist? I downloaded the bofa prepaid app Tried to register 3x! I kept getting an "error" message. This is the worst app ever! I would give it a -1 star. Terrible!!!
iOS
Sep 23, 2023
Pending Charges not shown
Pending charges are not shown on the app.
iOS
Sep 23, 2023
Application bugs / Compromised
This application has many issues now and has been compromised. Get your check in the mail instead. Save yourselves from the lack of support.
Android
Sep 25, 2023
I have always been a fan of Bank of America, though recently I was a little disappointed! I had opened a unemployment claim on 10/16/2022, I was lucky enough to to start at UPS I started on 11/14 and ended on 12/23/ ! For some reason Bof A had frozen my account , so instead of picking up where I left off with certifying there was a glitch! I had to wait until I spoke with a judge in May of 2023! I'm figuring as long as the judge sided with me i thought it I would be getting my backpay 4 wksmsn
BofA Prepaid Mobile - Product Description
With the BofA Prepaid app, you can easily access your BofA Prepaid accounts anytime anywhere all from your phone! You must have received a BofA Prepaid card from an employer, government agency or company with whom you do business prior to using the BofA Prepaid app.*
This application is free to download and makes it easy for you to manage your Prepaid accounts on the go!
FEATURES
Once you've created a passcode for logging on, you'll have access to:
* View Prepaid Card balances
* View Prepaid Card transaction history
* ATM Locator
* Suspend or reactivate Prepaid Cards
* Manage alerts
MOBILE SECURITY
Your security is our priority. Mobile data transmissions and account information are protected by the same highly secure SSL Standards, just like they are when you access your Prepaid accounts online. Experience the freedom of mobile account access at the palm of your hands!
For questions about the BofA Prepaid app, please contact us by calling 844.511.1331 or emailing mobileservices@prepaidcard.bankofamerica.
*This is not the Bank of America Mobile Banking app, which allows you to access your Bank of America, N.A. bank and Merrill Lynch brokerage accounts.

Terms and Conditions: https://www.visaprepaidprocessing.com/content/PRC384/_Docs/DIGITAL-BofAPrepaid-Terms.pdf

Privacy Notice: https://www.visaprepaidprocessing.com/content/PRC384/_Docs/DIGITAL-BofAPrepaid-Privacy.pdf
Bank of America N.A. Member FDIC
© 2021 Bank of America Corporation
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