Quality degradation at Bookshelf  
Users report higher volume of Quality Issues than usual
49
poor

Bookshelf | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-14 Points Past 7 Days
Category: Education
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
68%
Android
59 Reports
iOS unitQ Score
iOS User Feedback
32%
iOS
28 Reports
User Feedback
32%
iOS
28 Reports
68%
Android
59 Reports
Bookshelf - Latest Quality Issues
iOS
Sep 18, 2023
No tables negates the purpose of even buying the book
I have a textbook over bookshelf for a college class only because they were out of physical copies at the store. Going through on my own and in class, I've come to find that there are no tables shown in my book when there should be. These tables are critical to my class and I'm missing quiz questions because I simply don't have access to the data. No answers or solutions in the q&a or even in faqs. Waste of $50.
Android
Sep 19, 2023
books that are downloaded wouldn't open for me to read
iOS
Sep 19, 2023
Works fine but needs a few changes
Please allow for smaller margins, it's ridiculous to have 5 words on a line with the smallest margin setting. Also, add a night mode with a black background (instead of dark gray) for OLED screens. Thank you!
Android
Sep 19, 2023
Can't even open my textbook
Android
Sep 21, 2023
Bad application, slow, malfunctioning, few functions. I regret throwing my money away to buy a university book in electronic format. Do something!!! I wish I could delete all the highlights at once but it's not possible and it's so frustrating. Please improve this application.
Android
Sep 23, 2023
Doesn't seem to be the best app. The books look good and are resizable. I have to have this app for my college classes. I have had trouble getting several of my book. A few of them I didn't get at all.
Android
Sep 24, 2023
No text scaling support makes this app impossible to read on smaller devices.
iOS
Sep 25, 2023
Garbage
Poor workflow. Problems with read feature getting stuck at 2x rate. Fix is to reinstall the garbage. If I didn't need it it dump it.
Android
Sep 26, 2023
The app loses my textbooks and is currently not reloading one of my books. The app's functionality is not aligned with your company's goals because it is negatively impacting student success. If the app requires a user to sign in and out, there should be a login function on the app's homepage.
Bookshelf - Product Description
With Bookshelf, you can enjoy a digital-first, comprehensive study experience from the convenience of your iPad or iPhone. Access all of your VitalSource textbooks and study anytime, anywhere.  

Bookshelf Features:
• Download books to your iOS device for 100% offline reading.
• Customize highlighters and add notes for a rich study experience.
• Create flashcards with text and images to learn concepts faster.
• Personalize font, font size, and background colors to make reading easier. 
• Listen to your books and learn on the go with Read Aloud.  
• Sync your current reading position and all your work across devices so you can easily pick up where you left off. 
• Built with accessibility in mind.

Requirements:
• VitalSource Bookshelf account
• Access to one or more VitalSource textbooks
• iOS 14+
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