Quality degradation at Bright - English for beginners  
Users report higher volume of Quality Issues than usual
42
poor

Bright - English for beginners | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-17 Points Past 7 Days
Category: Education
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
46%
Android
489 Reports
iOS unitQ Score
iOS User Feedback
54%
iOS
575 Reports
User Feedback
54%
iOS
575 Reports
46%
Android
489 Reports
Bright - English for beginners - Latest Quality Issues
iOS
Sep 25, 2023
Won’t open
Been trying for days to open this app and it keep force closing
Android
Sep 26, 2023
Why have you registered for 6 months but only 20 days have reported the full package?????? So where does T's money go?
Android
Sep 26, 2023
Balance transfer DOES NOT unlock after 5 payments. BEWARE. Support drops and says you'll be contacted in an email that never comes. App exists to extract membership fees.
Android
Sep 26, 2023
I was charged two subscription fees. I've asked for help repeatedly. I get aan automated email saying the same thing. When a human has actual responded. Asking me to verify my personal information.I immediately reply with the info required..And then I get no response. I have gotten the run around now for about a month. Unexceptable. I really don't appreciate the way I have been treated and find it really unfair.
Android
Sep 26, 2023
Pulled out money when they shouldnt!! Cost me $60 in fees and now qont refund the money they charged me. Don't trust them. Definitely isn't gonna help me get outta debt by them pulling money I don't have!!
Android
Sep 26, 2023
Well I don't have a membership but it took out $36 from my checking account. Where do I find a number to call?
Android
Sep 26, 2023
Try to setup my account this weekend their system was all glitchy and the account got set up anyway did not see where my money went to and they charge my account $50 for nothing.
Android
Sep 26, 2023
I was extremely disappointed in the app. I wasn't able to get my credit card verified. When I enter my credit card information, I wasn't able to press continue. There's no live 24/7 customer support even if you have a premium plan. Just a raggedy chat box to submit your inquiry. Bright is quick to debit your checking account $89 dollars for their premium plan but is very slow to respond to your inquiries regarding their services.
Android
Sep 27, 2023
I wouldn't use this app again, even if I was given the choice of use the app to stay alive or death if I never use it again... give me death. They went into my bank account and too just about $100 from me, in which I never gave authorization. I write to support about this, and now, after it saying a 2 minute hold, I have to wait 48 hours for any response outside of an ai bot. Hours later, after I cool down I go to close the account. After clicking close 6 times, they've forced me into 3 months..
Bright - English for beginners - Product Description
Memorize 6,000 essential English words in just 10 minutes a day! Scientifically proven learning method and a smart training system in the Bright app.
 
Build up your vocabulary and get the desired outcome in 2 months.
 
    • With the Fast Brain interactive learning technique, you are guaranteed to improve spoken English comprehension and master a perfect pronunciation.
 
    • Quick and engaging training sessions will help you fall in love with the English language and take your skills to the next level in no time.
 
    • 45 unique thematic sets of words for each difficulty level have been compiled and voiced by native speakers. Traveling and Life in a city, Family and Friends, Work and Slang ― learn lively real-life English, not the one from dusty textbooks.
 
    • The application will reveal your progress, breaking it down by topics. Come the right time, it will hand the words over for the spaced repetition. Bright dedicates special attention to challenging words, thus devising specific exercises to train them.
 
    • Studying with Bright, you gain a decent amount of knowledge effortlessly, while we foster your desire to learn. No cramming, no learning by rote involved.
 
    • A simple vocabulary quiz will help to create a beneficial learning program for you.

    • Over 16 million people have been learning English with us in merely 10 min a day. Join in!
 
**Today is the best time ever to study English. Download Bright, pick the first words, and get started!**
 
Access to the Bright application is offered on a subscription basis. In order to use the app’s services, you will need to subscribe to any of the available plans.
    • If you choose to subscribe, the payment will be charged to your iTunes Account at confirmation of purchase.
    • Your account will be charged for renewal within 24 hours prior to the end of the current period at the same price.
    • You can manage your subscription at any time and turn off auto-renewal by going to your iTunes Account Settings.
    • Any unused portion of a free trial period will be forfeited when the user purchases a Bright subscription.

Terms of use: http://engbright.com/terms.html
Privacy policy: http://engbright.com/privacy.html
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