32
poor
BURGER KING España | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-8 Points Past 7 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
87%
Android
560 Reports
560 Reports
iOS unitQ Score
iOS User Feedback
13%
iOS
82 Reports
82 Reports
User Feedback
13%
iOS
82 Reports
82 Reports
87%
Android
560 Reports
560 Reports
BURGER KING España - Latest Quality Issues
Android
Sep 25, 2023
It works fatally, freezes often. It's messy and unintuitive. This plague of commercial claims with small print. I have been a customer since I was a child and when I switched to a vegetarian diet it was a great coincidence that BK also got on the train and I continued to be a loyal customer, but this last year I go little because of the laziness that gives me not to be able to eat my food easily. If I feel useless asking my father with 60 ... Ordering at the counter you can not benefit from all promotions
Android
Sep 26, 2023
A real disaster a couple of months ago that entering the application seems mission impossible. Always give as wrong the password (even if it is fine) and return it has to establish is an odyssey. The worst thing is that the last time we ordered we were missing a hamburger, I did the incidence, I called and everything is long. It is a lie that a multinational like Burger King solves its mistakes in this way.
Android
Sep 26, 2023
You had been saying for more than a month that you were improving the loyalty club and the only thing you have done is make it worse, before you spent crowns for free products now you can only spend crowns on offers that even spending them you always have to pay something ...
Android
Sep 26, 2023
Abysmal!! They changed the method of the crowns totally now it is only by home order or by the app and I also have to pay.... The change was for the worse
Android
Sep 26, 2023
Now you have to pay the offers in addition to using crowns, go disrespectful to loyal customers.
Android
Sep 26, 2023
I'm a little bit up to the balls of having to update the app every week. Put a patch that lasts a little more than 6 days, please.
Android
Sep 26, 2023
Fatal, you have to update very often,
Android
Sep 26, 2023
After 2 months of summer I have finally been able to enter the app again, they were already in decline (the price of the coupons is the same as the original price or they subtract between 1 and 20cent as max) because now I see that the crowns do not serve you at all since even if you accumulate crowns you have to pay to receive the reward, They remove coupons, there are 8 counted, the service of the app, in restaurant and screens all nefarious in general. Conclusion I do not know when I will step on a BK again, Greetings.
Android
Sep 26, 2023
I have lost crowns and I could not recover them, I can not access the news (originals), etc .. etc.. a crap ..... 2years later worse🙈
BURGER KING España - Product Description
¿Te apetece una de nuestras fabulosas hamburguesas a la parrilla? ¡Quítate el antojo de Burger! ¡Con la App de Burger King podrás realizar pedidos a domicilio, podrás recoger tu pedido para llevar o disfrutar de nuestras hamburguesas a la parrilla en cualquiera de nuestros restaurantes! ¡Todo con las mejores ofertas y cupones exclusivos solo a través de la App! Por cada pedido que realices, acumularás Coronas con MyBurgerKing, que te servirán para obtener hamburguesas y otros productos gratis, descuentos, entrar en sorteos… ¡y mucho más! ¡Con la App también podrás reservar para celebrar un cumpleaños e incluso hacernos un pedido para ser el catering de tus eventos! ¿CÓMO HACER UN PEDIDO?: • Elige si quieres tu pedido para recoger o para enviar a domicilio. Si estás en restaurante, introduce o escanea tu código para acumular Coronas. • Elige el restaurante en el que quieras recoger tu pedido o introduce tu dirección. Podrás decidir si quieres tu pedido ahora o más tarde y guardar varias direcciones para próximos pedidos. • Elige los productos que desees de la carta y añádelos a tu pedido: Menú Originals, Menús a la Parrilla, Menús de Pollo, Menús para Vegetarianos, Hamburguesas, Entrantes, Postres… • Elige tu método de pago. Podrás guardar los datos de tu tarjeta para futuros pedidos. • Controla en todo momento el estado de tu pedido: Sabrás si tu pedido está en cocina, en reparto… ¡De una manera rápida y fácil… en muy poco tiempo, tendrás tu pedido! CONTACTO: ¡Queremos que tu experiencia en Burger King sea la mejor! Si necesitas ayuda o tienes alguna sugerencia, puedes ponerte en contacto con nosotros a través de este formulario: https://www.burgerking.es/contacts. También puedes encontrarnos en: • Nuestra web: https://www.burgerking.es/ • Facebook: https://www.facebook.com/burgerkingespana • Instagram: https://www.instagram.com/burgerking_es • Twitter: https://twitter.com/burgerking_es • YouTube: https://www.youtube.com/user/Burgerkingespana ¡No te quedes con las ganas de hamburguesa! ¡Descárgala ya!
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