77
good

Capital One Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
93%
Android
3763 Reports
iOS unitQ Score
iOS User Feedback
7%
iOS
302 Reports
User Feedback
7%
iOS
302 Reports
93%
Android
3763 Reports
Capital One Mobile - Latest Quality Issues
Android
Sep 26, 2023
How are people supposed to pay down their cards and balances when you get hit with a HUGE interest fee. You make a 100 dollar payment to think you are making progress on your balance and boom you get hit with an 80 dollar interest and in reality you have only paid 20 dollars towards the balance and there is no on you can pay this down until some money falls off a magical tree to pay the balance in full. After a while, your account is over drafted and then you get hit with overdraft fee's
Android
Sep 26, 2023
Keep getting blocked from using. It is not that I forgot the password.
Android
Sep 26, 2023
Capital One as a service is great. But the app experience is poor and I'm often met with an error when trying to do simple things like adding the card to my Google wallet
Android
Sep 26, 2023
Out of all my credit cards this is the most difficult one when it comes to making an extra payment 😞
Android
Sep 26, 2023
Things post slowly. For instance, we went out to dinner Saturday, and it's Monday and the card hasn't cleared the debt. It's annoying. I almost wish I had paid cash. Otherwise, I like the app.
Android
Sep 27, 2023
Unstable when checking creditwise feature
Android
Sep 27, 2023
Always on track with my spending and payments. Tells me my credit score every time I open my app. Love the cash back and points with capital one !
Android
Sep 27, 2023
My credit scores went down over the last couple of months was trying to find out why I was giving several answers but nothing specific would like more help in this if possible that would be helpful
Android
Sep 27, 2023
It used to work fine but ever since I changed phones every time I try and use it it asks me to change my password. The website works fine, and I've changed the password but it still won't let me use it.
Capital One Mobile - Product Description
What’s on the Capital One Mobile app? All of your accounts, and so much more.

Whether you’re out in the world or feeling right at home, you can manage your money with ease:
- View balances and export statements
- Pay bills and take care of loans
- Check in on your credit with CreditWise
- Activate a credit or debit card when you need it
- Redeem rewards on the go
- Send and receive money with friends and family using Zelle®
 
With the Capital One Mobile app, you can ...
- Stay informed when you enable alerts and purchase notifications
- See everything that happens on your card with detailed transactions
- Instantly lock your credit or debit card from anywhere
- Get answers from Eno, your Capital One assistant

Download the app for better banking with Capital One.



Internet access is needed to use the mobile app. Check with your Internet service provider for details of specific fees and charges. Service outages may occur. Capital One customers are responsible for regularly checking their account statements. Push, email, and SMS alerts and notifications, including purchase notifications, must be enabled to be received. CreditWise monitoring and alerts may not be available if the information you enter at enrollment does not match the information in your file at one or more consumer reporting agencies or you do not have a file at one or more consumer reporting agencies. Features may not be available to all customers. Actual experiences may differ from those depicted. Additional terms and limitations apply. 

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. To read about the Terms of your download, check out the End User License Agreement.
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