67
fair

CARD.com Premium Banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
7 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
73%
Android
37 Reports
iOS unitQ Score
iOS User Feedback
27%
iOS
14 Reports
User Feedback
27%
iOS
14 Reports
73%
Android
37 Reports
CARD.com Premium Banking - Latest Quality Issues
Android
Sep 11, 2023
You don't want to get this card they will screw you out of your hard earned money one way or another.. they will tell you something one day and then the very next time you call it's a totally different answer again. If you see this card Run Run for your life nun
Android
Sep 16, 2023
They don't reply back to their messages when they get them.
iOS
Sep 16, 2023
Very unhappy
You can't access your own debit card number from the app. This is a bad feature smh.
Android
Sep 17, 2023
Cant even make my account
Android
Sep 22, 2023
Do not waste your time getting this card!!...The website says the deposits to your account are instant...that is untrue!!!...I have been waiting for 2 days for a deposit to show on my balance...52 hours is not instant!!...The customer service reps are rude and have no idea what they are doing!!...I would give this card and app 0 ZERO stars...but it doesn't give that option!!!
iOS
Sep 22, 2023
Worst company EVER
Terrible customer service, hung up in my face!! Lied about card delivery time, condescending and patronizing staff. No patience, disrespectful and RUDE!!!!!!!!!! Would NOT recommend to ANYONE I KNOW!!! The 1st card came in a week and the replacement card with money on it NEVER CAME!!! Someone is lying and it ain't me. BAD, TERRIBLE….THE WORST!! If this is how y'all handle y'all customers then good luck in business cuz y'all lost a dozen TODAY cuz I PROMISE anyone who I told about y'all not gone deal after today
Android
Sep 23, 2023
Don't trust The CARD! or this company period! I am disgusted that unauthorized transactions and international transaction fees are not able to be fixed, simply because they are linked to my email address. So international companies can rob you without any regard for Americans or our hard earned money. So I will never mess with card again or any sister companies ! Buyer Beware!!!
Android
Sep 25, 2023
this is horrible i didnt call yall to lock my card im on vacation fine time to lock my card terrible this the 5th time doing this i play the same game everyday turn my dam card back on horrible
Android
Sep 26, 2023
This app needs a better way of communicating with customer service
CARD.com Premium Banking - Product Description
CARD Premium Bank Account by MetaBank® offers all the premium banking features:
1.	Get paid up to 2 days faster with QuickPay**
2.	Optional overdraft protection***
3.	Optional savings account with round ups ****
4.	Funds are FDIC insured through MetaBank *****
5.	Over 32,000 fee-free MoneyPass® ATMs 
6.	No minimum balance. No Credit Check. 

7.	Compatible with Apple Pay®, Google Pay®, Venmo®, CashApp® and more



Plus, over 12,000 card designs for your debit card. All for $0 Monthly Fee*.



The Card Premium Bank Account is a checking account established by, and the Premium Visa Debit card is issued by MetaBank, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc, and can be used everywhere Visa debit cards are accepted.



1*. While this specific feature is available for free, certain other transaction fees and costs, terms, and conditions are associated with the use of this Account. See the Accountholder Agreement for more details.
2**. Faster access to funds is based on a comparison of traditional banking policies and deposit of paper checks from employers and government agencies versus deposits made electronically. Direct Deposit and earlier availability of funds are subject to payer's support of the feature and timing of payer's funding.
3***. Overdraft Protection ("ODP") is an optional service made available to eligible CARD Premium Bank Account by MetaBank Customers. Once you enroll and meet the eligibility requirements, you will be charged $15.00 for each transaction that overdraws your account by more than $10.00, up to a maximum of four (4) fees per calendar month. To avoid that fee, you have twenty-four (24) hours from the time of the first transaction that creates the overdraft to bring your Account back to a zero ($0.00) or a positive balance. Transactions subject to an overdraft fee are signature and PIN purchase transactions. ATM transactions and ACH Debit transactions are not eligible for coverage. Any negative balance must be repaid within thirty (30) days. Whether we authorize an overdraft is discretionary, and we reserve the right not to pay. For example, we typically will not pay overdrafts if you fail to meet the eligibility requirements for this service or you attempt too many transactions or transactions that create too large of an overdraft. Contact Customer Service at (844) 227-3602 or log in to your Online Account Center for additional terms and conditions that apply, including initial and ongoing eligibility requirements for the service. This service may be expensive, so we encourage you to research alternatives before enrolling. Once enrolled, you may opt-out at any time; however, you are responsible to repay any overdrawn amounts on your account even if you opt-out of the service.
4****. The Savings Account linked to your CARD Premium Bank Account by MetaBank is established by MetaBank, N.A., Member FDIC. Interest is calculated on the Daily Balance of the Savings Account and is paid quarterly. The interest rate paid on the entire balance will be 0.0499% with an annual percentage yield (APY) of .05%. The interest rate and APY may change. The APY was accurate as of 08/17/2020. The minimum balance required to open the Savings Account is $10. The minimum daily balance required to obtain the advertised APY is $10. You must receive one (1) payroll or government benefits direct deposit to be eligible to open a Savings Account. Savings Account funds are withdrawn through the Premium Bank Account and transaction fees could reduce the interest earned on the Savings Account. Funds on deposit are FDIC-insured through MetaBank, N.A., Member FDIC. For purposes of FDIC coverage limit, all funds held on deposit by the accountholder at MetaBank will be aggregated up to the coverage limit, currently $250,000.00.
5*****. Funds are FDIC insured, subject to applicable limitations and restrictions, when we receive the funds deposited to your account.
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