poor

CareCredit Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-23 Points Past 7 Days

Category: Finance

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

81%

Android
48 Reports

iOS unitQ Score

iOS User Feedback

19%

iOS
11 Reports

User Feedback

19%

iOS
11 Reports

81%

Android
48 Reports

CareCredit Mobile - Latest Quality Issues

iOS

Sep 15, 2023

Non stop spamming

This app will send you notifications for their newsletter in message center, no way of turning off or opting out

Android

Sep 16, 2023

I have trouble accessing alot

Android

Sep 19, 2023

Never let's me log in anymore. Can't wait to close this stupid about. Medicare for all!!!!!

Android

Sep 19, 2023

I have a major problem with the people who run this company, all they are are liars, they close poeples accounts and decrease the credit lines for absolutely no reason. And they lied about charging interest

iOS

Sep 20, 2023

Only one complaint (Message Center)

The app itself is fine. It serves its purpose well. I just don't like that I can't disable the Message Center. There are no in-app options to stop notifying me about messages, which are unwanted reading material. So the only way to turn off the notifications would be to do so in my phone's settings, and I don't want to do that because I can't miss any important notifications, like fraudulent activity or if a payment is late, for example. I need THOSE notifications. I don't want the notifications for the “Message Center.”

Android

Sep 20, 2023

Worst Customer service rep. Ever lazy lazy lazy guy who's name I didn't get or would happily apply here! Trying to get help with a online issue WHAT A JOKE!

Android

Sep 21, 2023

Difficultly getting in website.

Android

Sep 22, 2023

Deceptive credit card company!! They suck

Android

Sep 26, 2023

What happened to this app? They gave me a new card, and I have an account, and now I can't log in with my username or password! Or is it that with another card I have to make another new account ... disappointed because it is a very good application.

CareCredit Mobile - Product Description

Now there's a simple, convenient way to manage and use your CareCredit credit card. With the CareCredit Mobile App, you can access your digital card, pay your bill, find enrolled providers and retail locations that accept CareCredit, set alerts and pay bills from participating doctors and healthcare providers in the network. With a new, vibrant and simple design, the CareCredit Mobile app offers features such as:

Easy Set-Up and Login Access
• Securely log into your CareCredit account with your username and password then enable Touch ID® or Face ID® (on supported devices) to make logging into the app even more convenient. If you’ve never accessed your account online; tap, “I’ve never logged in before” to get started.
• Looking for help or information about the app? Simply tap the "?" icon at the top right of the login screen to access contact information, login assistance, and FAQs at any time.

Secure Digital Card Access
• Your CareCredit credit card is preloaded when you log in. Just access the Summary and swipe down to view your digital card.
• Your CareCredit digital card can be used for purchases within the network of enrolled providers.

Convenient Account Management
• View your CareCredit statements and manage your statement delivery preferences 24/7.
• Make monthly payments to your CareCredit account.
• Always know where your account stands. Check your balance and credit limit anytime, anywhere.
• View your promotional purchase details, transaction & payment history.
• Make payments directly to your doctor or healthcare provider with CareCredit.

Find a Location
• Search for providers, partners, and retail locations that accept the CareCredit credit card.
• Save and quickly access your favorite locations.
• Use the map view to explore nearby CareCredit Network locations and get directions.

Stay Informed
• Set custom notifications to remind you about payments and changes to your account.
• Access to helpful information, cardholder resources, and tips for using credit wisely in the Knowledge Center.

Learn More: https://www.carecredit.com/app

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