77
good
CarGurus: Used & New Cars | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
29 Points Past 7 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
78%
Android
107 Reports
107 Reports
iOS unitQ Score
iOS User Feedback
22%
iOS
30 Reports
30 Reports
User Feedback
22%
iOS
30 Reports
30 Reports
78%
Android
107 Reports
107 Reports
CarGurus: Used & New Cars - Latest Quality Issues
Android
Sep 19, 2023
Vandalized and stole my automobiles!
Android
Sep 19, 2023
New update picks and random car(which isn't a big deal) AND location every time you open it?? Super annoying to have to type in my zip every time I search
iOS
Sep 24, 2023
Just ok
The app is useful with plenty of filtering options. Its usefulness is offset by the constant request to enter email address (and get even more spam in your inbox), as well as constantly showing you vehicles that are hundreds of miles away. Any time I browse vehicles I need to filter “only vehicles near me” because I don't want to see cars from hundreds of miles away. These are basic things to engineer in: have a “I am not going to enter my email address” check box that stops that screen from showing up every time I open the app, and have a “only show me vehicles near me” global check box that persists across uses. That would make it 5 stars.
iOS
Sep 24, 2023
Stop pushing awful re-designs
The original version of this app was far from perfect but at least it worked, it gave you a list of make and models like every other car app. The new re-designs are hilariously bad. For instance: if you are looking for a Lexus IS 500, you can't look at all available version, you have to click through each package and do 3 separate searches.
iOS
Sep 25, 2023
Unacceptable
Purchased and paid for a premium listing to sell a vehicle privately. Listing goes active and I am communicating with a potential buyer. Out of nowhere my listing is shut down for days while I am asked to ‘verify' my listing (which I paid for) is not fraudulent. Message thread with buyer is now completely cut off. Absolutely unacceptable and will not be paying for any service like this again. DO NOT RECOMMEND. USER BEWARE.
Android
Sep 25, 2023
Doesn't retain language settings. Very annoying. Uninstalling
Android
Sep 25, 2023
can't change your zip code
Android
Sep 26, 2023
I can shop in person faster than this app will run. Glitchy as well( this is with up to date hard and soft ware).
Android
Sep 26, 2023
I'm stumped. Why is my Eng 🏴 version switched to French without notifying me? I've now changed my review from 4-star to 1-star. I'm notifying you.
CarGurus: Used & New Cars - Product Description
Looking for a used or new car? Find it on CarGurus. We take the guesswork out of car shopping by running the numbers on tons of cars, providing you with all the important details, and serving everything up in an easy-to-understand format. See if a car is overpriced or a great deal, access key negotiation info, and find financing*—all on the app. Want to sell your car? We can help with that, too. DATA-DRIVEN DEAL RATINGS: Our deal-rating algorithm digs deeper, analyzing thousands of details like price, accident history, dealer reviews, and dealer location to give cars a deal rating from great to overpriced. Our algorithm is so rigorous that it only rates 30% of cars a good or great deal. That means when you see a great deal on CarGurus, you can be sure it’s a great deal. VALUABLE INSIGHTS: Get free access to key info like accident history, days on lot, number of owners, and price changes—all in one place. No digging necessary. GET PRICE DROP ALERTS, NEW DEALS & CAR RECOMMENDATIONS: We’ll let you know any time there’s a price drop on a car you’ve saved. You’ll also receive new deals and car recommendations based on your search. FINANCE IN ADVANCE*: Find financing ahead of time so you can shop with your real monthly payment and have real rates in hand when talking to the dealer. There’s no impact on your credit score, and it only takes minutes.* SELL YOUR CAR: Sell your car yourself in our private marketplace. With access to vetted buyers and smart tools, you can get the offer you deserve. *Finance in Advance is a product of CarGurus, Inc. Subject to final agreement between you & dealership. Financing not completed on site. Completing a credit application at a dealership may result in one or more inquiries posted to your credit file. Subject to agreement on terms and conditions with the participating lender.
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