Quality degradation at CBS  
Users report higher volume of Quality Issues than usual
44
poor

CBS | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Entertainment
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
99%
Android
2647 Reports
iOS unitQ Score
iOS User Feedback
1%
iOS
25 Reports
User Feedback
1%
iOS
25 Reports
99%
Android
2647 Reports
CBS - Latest Quality Issues
Android
Sep 26, 2023
I hate the fact that watch progress is not saved. I'm currently in the middle of a series & every time I open the app, it wants to start me back at S1E1. Very frustrating
Android
Sep 26, 2023
Stop Darkening the Screen. Besides dimly lit scenes causing the auto adjust to nearly make it impossible to see, if the actors on screen are primarily people of color the auto adjust dims the screen an absurd amount. Make this an ability I shut off.
Android
Sep 26, 2023
Still advertising to a paid plan is not acceptable. Not only are you advertising to me when I pay for your service. You will put a completely distasteful ad between my wholesome shows I'm trying to watch. The last thing I want to see is some dude being tortured as I'm trying to watch a wholesome positive show. Paramount already has a shaky reputation about being a pretty poorly rain company. The Star Trek fan base is the only thing keeping them alive and they're losing us pretty quickly...
Android
Sep 26, 2023
God forbid you make an error on your password because you'll never get back into your account, and you can't setup another account because it's all tide into your first account stupidest thing ever, your loss I really like some of the shows.....absolutely pointless and a waste of my time
Android
Sep 26, 2023
I canceled my subscription and just now they charged me again even tho I canceled. And due to their policy I cant get a refund
Android
Sep 27, 2023
Not worth it! I have the app crash on me at least 3 out of 5 times. Shows I'm watching randomly rewind a few lines and repeat, several times during one show. I've had it skip an entire section of a show. Sometimes, rewind and ffw are available, other times not. If I do have the option to rewind, it causes major problems when I rewind. It will go back to the last commercial and play ok until the next break, then repeat what just played. Both phone and firestick give me these issues.
Android
Sep 27, 2023
Lags way to much not worth it
Android
Sep 27, 2023
The app stuck at the loading screen (T-mobile Z Fold3)
Android
Sep 27, 2023
Picture quality is horrible. Freezes, blurry, appears as though watching under water, constantly says optimizing video play back. Poor quality. Sure wish would be high quality and works better very soon. WISH QUALITY WAS NICER. STREAMING WOULD BE EASILY ENJOYED. PLEASE LOOK INTO. THANK YOU
CBS - Product Description
With the new CBS app you can watch the latest episodes of your favorite CBS shows for free at your convenience, no log-in required to instantly stream anytime, on any device. You also have the option to sign in with your cable provider to access full seasons and stream Live TV from your local CBS station including live news, sports, entertainment, and can’t-miss live events like The Grammy Awards, NCAA March Madness, NFL on CBS and more. All for free, no additional subscription or monthly fee required.
 
App Features:
• No credit card or subscription required to watch new episodes
• Stream full episodes for free
• Watch your favorite shows anywhere, on any device
• Latest episodes available for next-day streaming*
• Option to sign in with your cable provider to stream live TV and access full seasons of CBS shows

*Live TV includes commercials and select shows have promotional interruptions. Downloaded content is accessible for earlier of 30 days from date of download or 48 hours from start of playback. Content availability subject to change. Please note use of the CBS app is limited to the United States. CBS promotional offers for new subscribers only. Live TV subject to availability. Prices shown are in U.S. dollars. Other restrictions apply.

Your subscription will automatically renew after any applicable promotional period and your Apple ID account will be charged the subscription price on a recurring basis until you cancel.  You can cancel your subscription at any time through your Apple ID account settings.  If you cancel your subscription, the cancellation will go into effect at the end of your current subscription period, as applicable. You will have continued access to the CBS Service for the remainder of your paid subscription period.

Please note: This app features Nielsen’s proprietary measurement software which will allow you to contribute to market research, like Nielsen’s TV Ratings. Please visit http://www.nielsen.com/digitalprivacy for more information.

CBS App Terms of Use:
https://www.viacomcbs.legal/us/en/cbsi/terms-of-use

Paramount Privacy Policy:
https://privacy.paramount.com/policy

Do Not Sell My Personal Information:
https://www.viacomcbsprivacy.com/donotsell
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