76
good

Chase Mobile®: Bank & Invest | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 7 Days
Category: Finance
Work at JPMorgan Chase & Co.? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at JPMorgan Chase & Co.? Unlock additional insights
Android unitQ Score
Android User Feedback
84%
Android
1399 Reports
iOS unitQ Score
iOS User Feedback
16%
iOS
273 Reports
User Feedback
16%
iOS
273 Reports
84%
Android
1399 Reports
Chase Mobile®: Bank & Invest - Latest Quality Issues
Android
Sep 25, 2023
I cannot enable dark mode on this app. Add the feature onto this app.
Android
Sep 25, 2023
Logging in through the app never sends a verification code, so I can't login, end up having to use their mobile site for my banking.
iOS
Sep 25, 2023
To slow to show right balance
It's too slow to show you how much you pay off for example, I have a balance of over $200 last three days I put in 150 and hasn't shown up yet on my balance
iOS
Sep 25, 2023
125 page legal document required to continue using
Open the app today and there is a 125 page legal document required to be accepted continue using, with no summary. I am happy to discontinue my use of Chase over this. There are things you don't do to customers, and *even the mere appearance of strong-arming them* with what is probably a reasonable and harmless required document is akin to strong-arming. For your marketers, PR team, or data analysts: There's no undoing this memory that Chase is potentially unreliable and needy of my attention. It just worked before. I have other financial accounts that just work. Now Chase is the problem.
iOS
Sep 25, 2023
Can’t log in
I always haven difficulty logging in the app. Face ID does not work on my iPhone. The app always requires me to change my password to log in !!
Android
Sep 25, 2023
Forced review gets 1 star. App way too busy. Way too much upselling - I'm already a customer, I don't need additional services again and again and again and again and again and again and again and again.
Android
Sep 25, 2023
So slow and full of bugs. Try to book a trip in the app. I dare you.
Android
Sep 26, 2023
PLEASE incorporate a dark mode option into the app! Chase Mobile is amazing, and use it exclusively for literally all my banking (paying cards, Zelle, depositing checks). The only issue have is that the app does not have an option for dark mode, which would make it much easier on the eyes when using the app in darker settings. Please have the developers install a dark mode option! One that matches system lighting would be amazing.
Android
Sep 26, 2023
App it glitches cleared cache and data and reinstalled still having issues.
Chase Mobile®: Bank & Invest - Product Description
Bank securely with the Chase Mobile® app. Manage your investments with J.P. Morgan and your Chase accounts: monitor your credit score, budget and track monthly spending, send and receive money with Zelle® and deposit checks.

Manage your accounts
• Review activity in all of your accounts: checking, savings, credit card, home, auto, business and commercial banking
• Deposit a check

Manage your investments with J.P. Morgan
• Get commission-free trades for stocks, options, ETFs, mutual funds and more
• Use portfolios designed by us and matched to your goals

Payments: Convenient ways to pay
• Send and receive money with Zelle
• Schedule, edit or cancel payments for your Chase credit card and other bills
• Transfer money between your accounts

Chase Credit Journey®: Check your credit score
• Take control of your credit, know where you stand, and set a score goal

• Receive free identity monitoring to help keep your information safe

Budget: Get a clearer picture of your finances
• See daily spending insights at a glance
• Set up your budget and track debit/credit card transactions
• Grow your savings consistently with Autosave

Security: Keep your money safe & secure
• 24/7 fraud monitoring for unusual account activity
• Lock and unlock your account if you misplace your card

Rewards, offers & deals
• Track and redeem your Chase rewards
• Earn statement credit by using Chase Offers with eligible credit/debit cards

Connect with Chase
• Schedule a meeting with a banker
• Find the nearest Chase branches and ATMs
• Speak with a representative 24/7

Disclosure
• Some features are available for eligible customers and accounts only. Any time you review your balance, keep in mind it may not reflect all transactions including recent debit card transactions or checks you have written. A qualifying Chase transfer account is required to transfer funds via text.
• There is no charge from Chase, but message and data rates may apply. Such charges include those from your communications service provider. Delivery of alerts may be delayed for various reasons, including service outages affecting your phone, wireless or internet provider; technology failures; and system capacity limitations.
• For illustrative purposes only—not intended as an endorsement or recommendation. The projections or other information generated regarding the likelihood of various investment outcomes are hypothetical in nature, do not reflect actual investment results and are not guarantees of future results
•  Commission-free online trades apply to trading in U.S. listed stocks, Exchange-Traded Funds (ETFs), and options. Option trades are subject to a $0.65 per-contract fee. Sales are subject to a regulatory transaction fee of between $0.01 and $0.03 per $1,000 of principal. There are costs associated with owning certain investments, including mutual funds and ETFs. Offer terms and pricing are subject to change and/or termination. Other fees and restrictions (including account types) apply. See chase.com/online-investing-pricing for terms and conditions.
• Options contract and other fees may apply.
• J.P. Morgan Wealth Management is a business of JPMorgan Chase & Co., which offers investment products and services through J.P. Morgan Securities LLC (JPMS), a registered broker-dealer and investment advisor, member of FINRA and SIPC. Annuities are made available through Chase Insurance Agency, Inc. (CIA), a licensed insurance agency, doing business as Chase Insurance Agency Services, Inc. in Florida. Certain custody and other services are provided by JPMorgan Chase Bank, N.A. (JPMCB). JPMS, CIA and JPMCB are affiliated companies under the common control of JPMorgan Chase & Co. Products not available in all states.
INVESTMENT PRODUCTS:
•	NOT A DEPOSIT
•	NOT FDIC INSURED
•	NO BANK GUARANTEE
•	MAY LOSE VALUE
• Face ID, iPhone, iPad and Touch ID are registered trademarks of Apple, Inc.
• Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC
• Equal Opportunity Lender
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners