Quality degradation at Chilis  
Users report higher volume of Quality Issues than usual
74
good

Chilis | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-16 Points Past 7 Days
Category: Food & Drink
Work at Brinker International Payroll Company, L.P? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Brinker International Payroll Company, L.P? Unlock additional insights
Android unitQ Score
Android User Feedback
76%
Android
50 Reports
iOS unitQ Score
iOS User Feedback
24%
iOS
16 Reports
User Feedback
24%
iOS
16 Reports
76%
Android
50 Reports
Chilis - Latest Quality Issues
Android
Sep 10, 2023
The app is easy to maneuver, however the customization would use some help. For instance I love the sirloin with avocado topping but I don't like asparagus or broccoli.. it gives u no option for a different side. Or if u could pick this topping for a different steak... that would be great
Android
Sep 10, 2023
Terrible service zero ranch when we all payed for it
Android
Sep 16, 2023
Decent, don't like that if something is wrong with the selection it just states "unable to process order" with out saying the time is not available for pickup.
Android
Sep 17, 2023
Easy just couldn't find the side salads to order separately
Android
Sep 20, 2023
Great job ruining it's just wings app and orders... I get the price hike but replacing curly fries with plain Jane fries, cutting the portions and not even being given the option to have curly fries at an up-charge was the biggest fail. Also, this app was notoriously known for freezing up before and the reason why I stopped ordering from here. Great fail!
iOS
Sep 21, 2023
Take out
The take out service has been very frustrating and disappointing. The food is decent but the service and customer service is bad.
Android
Sep 21, 2023
Check In option when ordering curbside pickup does not work. Have to call restaurant everytime to let them know I've arrived for my order
iOS
Sep 23, 2023
Backwards we go
So some customizations for an order are no longer options but you can call… If i call why would i use the app?
Android
Sep 25, 2023
The free chips and salsa reward is always automatically claimed (without me ever activating it) meaning I can never use my other rewards because when I scan my account in. The free chips and salsa are already claimed and I cannot use another coupon even if the other coupon is claimed. I've missed out on 40% last time I was there and now today I will miss out on the free birthday reward. Very disappointing
Chilis - Product Description
Hi, welcome to the Chili’s iPhone app! Easily order your favorite Chili’s menu items (now featuring Delivery!), find your nearest Chili’s, add your name to the wait list, check your available Rewards and more all within the most delicious app you’ll ever download.
 
Join My Chili’s Rewards and use the app to:
·       Enjoy easier online ordering with faster checkout
·       Order food for Delivery, To Go or Curbside Pickup
·       Reorder your Chili’s favorites super easily
·       Keep track of past orders for easy re-ordering
·       Save your favorite Chili’s locations
·       Check your available Chili’s rewards
·       And more!
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners