Quality degradation at Citymapper  
Users report higher volume of Quality Issues than usual
68
fair

Citymapper | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-12 Points Past 7 Days
Category: Navigation
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
67%
Android
406 Reports
iOS unitQ Score
iOS User Feedback
33%
iOS
199 Reports
User Feedback
33%
iOS
199 Reports
67%
Android
406 Reports
Citymapper - Latest Quality Issues
Android
Sep 25, 2023
Good app but very energy hungry. While it is open, the phone gets very hot. When it's running in the background, you can watch the battery run out.
Android
Sep 25, 2023
Unfortunately, the app does not work across state borders. For me, therefore, useless.
Android
Sep 25, 2023
very good but user interface not obvious at first
Android
Sep 25, 2023
Big night to pop me up the subway car situation, this thing is not once and a half times, NMD is not funny, one and a half you can take the subway ah, force me to quit the game, what are you doing this thing, I didn't subscribe to your service, you engage in this kind of some think that their service is very thoughtful, it is impossible to touch citymapper in this life, pure cerebral palsy application
Android
Sep 25, 2023
Incorrect bus routes. Incorrect station names.
Android
Sep 25, 2023
Does not work, always says that there is no internet connection, but all other apps that need internet work
Android
Sep 25, 2023
Catastrophic for bus schedules even in the evening
Android
Sep 26, 2023
too complicated!
Android
Sep 26, 2023
It cant give accurate updates and time, it gives faulty time and takes time to correct
Citymapper - Product Description
Instantly compare your travel options in real-time across all transport modes globally! 

Easily navigate your city with turn-by-turn directions for all your public transportation, walking, cycling and scooter trips.

THOUSANDS OF 5 STAR REVIEWS

* "This is my favorite transit app. Full-featured and a breeze to use. I really appreciate the Uber integration."

* "Only way to get around NYC and Chicago. Easy and accurate. Download this one NOW"

* "I love it. It’s the best thing since zippers, peanut and jelly and 1 TB thumb drives"

* "Support for the SF Bay Area is particularly impressive because it aggregates all transit systems imaginable (BART, Caltrain, MUNI, VTA, etc.) into one seamless app"

FIND THE BEST ROUTE ► Simple trip planning combining all transport modes: bus, subway, train, ferry, cabs, ride share, car share, bike share, e-scooters and walking. Discover routes you never knew existed

HIT THE GO BUTTON FOR STEP-BY-STEP DIRECTIONS ► Turn-by-turn navigation for all your transit, walking, personal cycling, bike shares and scooter trips. Choose between 3 different map views, see the charge levels of e-scooters and e-bikes around you, we even help you avoid no-parking zones. We take care of the logistical thinking so you are free to enjoy the ride

EXPERIENCE ONE-STOP-SHOP MOBILITY ► Compare cab fares, hail a ride, hop on a shared bike or find the nearest e-scooter all from within the app. Our partners include: Uber, Lyft, JUMP, Lime, Bird, Spin, Skip, Scoot, Citi Bike, JerseryBike, Bluebikes, Indego, CaBi, Divvy, Metro Bike, Breeze, Bay Wheels, Healthy Ride, Relay, BCycle, SA Bike Share, GREENbike, Grid, RTC Bike, BIKETOWN, Biki 

BEAT THE RUSH HOUR CROWD ► Live wait times and ETA so you'll never miss a bus, train or ferry again. Follow your bus / train as it's approaching on a real-time map, see the best train car to board, get alerted when it's time to get off, and get in and out from the best exit at any subway / train station 

PERSONALIZE YOUR CITY ► Save Home, Work and your go-to stops or stations for lightning fast trip planning. Subscribe to your favorite subway, train, bus or ferry line for automatic disruption, delay, and status alerts

GET SOCIAL ► Share your live trip: let friends follow your live trip to know when you'll arrive. Share any location or address: one tap for others to get directions

TRAVEL OFFLINE ► Access offline the official NYC subway map, Manhattan bus map, Brooklyn bus map, Queens bus map, DC metro map, Muni Metro map, and more

CITY COVERAGE ► New York City | Chicago | Los Angeles | San Francisco | Washington DC | Boston | Philadelphia | Seattle | Miami | Atlanta | Portland | Denver | Baltimore | San Diego | Minneapolis | Houston | Phoenix | Dallas | Las Vegas | Pittsburgh | Honolulu | Salt Lake City | San Antonio | St. Louis |  Cleveland | Austin   

+ Many more worldwide! See the full list and vote for the next one in the app or at https://citymapper.com/cities

TRANSIT AGENCIES ► We use open data from transit agencies in the cities we cover, including: MTA | CTA | LA Metro | MBTA | WMATA | SEPTA | NJ Transit | Muni | BART | King Bus | MARTA | LIRR | RTD | TriMet | Metro-North Railroad | PATH | Houston METRO | San Diego MTS | Miami-Dade Transit | Metro Transit | METRA | RTC Bus | TheBus | Port Authority | DART | AC Transit | Sound Transit | UTA | OCTA | VIA | PTD | Metro Transit | RTA | Capital Metro | Broward County Transit Division | NY Waterway Ferries | Washington State Ferries | LBT | Nassau Inter County Express (NICE)| Valley Metro | Metrolink | Santa Monica Big Blue Bus (BBB)

KEEP IN TOUCH ► If you have questions or feedback or something we may have missed in your city email us at support@citymapper.com


Follow us on Twitter: http://twitter.com/Citymapper

Privacy Policy: https://citymapper.com/privacy
Terms of Service: https://citymapper.com/terms
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