52
fair
Costa Coffee Club | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
22 Points Past 7 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
94%
Android
120 Reports
120 Reports
iOS unitQ Score
iOS User Feedback
6%
iOS
8 Reports
8 Reports
User Feedback
6%
iOS
8 Reports
8 Reports
94%
Android
120 Reports
120 Reports
Costa Coffee Club - Latest Quality Issues
Android
Sep 19, 2023
Don't bother waste of time scan machine and only wants to reorder don't get the beans so why bother only reason I installed
Android
Sep 19, 2023
Thi s app went wrong about a week ago, tried to reinstall but no Joy, got three free drinks on my app but can't get it refunded installed at all.
Android
Sep 20, 2023
Its bot working from last week when we click ti open app its blinking and not opening...android version only...
Android
Sep 20, 2023
Nice idea but the app crashes and won't open, deleted, reinstalled, updated phone ect. Just a poorly made app sadly
Android
Sep 21, 2023
App wont open. Crash city
Android
Sep 22, 2023
I appreciate Costa informing me that I am no longer a valued customer or their preferred demographic. I will take their advice and use a coffee shop with traditional values 7 times a week instead, The App also stopped working after the last update.. Costa really does not want my business !
iOS
Sep 24, 2023
Error
Locations show as ‘closed'. Can't select or change location.
Android
Sep 25, 2023
Rarely works at the tills and always comes up with this error even though I keep re installing it. (%1$s)?
iOS
Sep 25, 2023
Amazing idea, almost unusable
It's an amazing idea and super well laid out. It just doesn't work or work well enough. I spent 5mins going through and trying to order a coffee, then crash, then another 5 mins. Please fix!
Costa Coffee Club - Product Description
Love coffee? Then you’re in the right place. The Costa Coffee app makes being a coffee fan so much easier and more rewarding. It’s the simplest way to collect Costa Club beans, order your favourite drink for collection in store, find your nearest Costa, view your beans balance and exchange beans for free treats. Yum! All of your Costa Club details are in the palm of your hand, so there’s no need to carry your loyalty card. Just scan your phone at the till whenever you make a purchase, or scan the code from Costa Express machines whilst your drink is being made. You can even order your favourite drink from a Costa Express machine, all from the app! With our app, you can: • Log in with your current Costa Club account details, register an existing card or set up a new account (and get a new member bonus of 1 bean!) • Use mobile ordering to order ahead and skip the queue in store • You can now use your free drink rewards on Collect orders • One touch contactless reordering from a Costa Express machine • Treat a friend by gifting them a reward • Track your beans balance to see when you have enough for a free handcrafted drink • Find details of your nearest Costa stores including directions, opening times and facilities • Ditch the card and keep Costa Club in your pocket at all times • Add your Costa Club card to Google Pay We pass your Costa Club ID internally within our systems to deliver more relevant and personalised content and rewards in the future.You can contact Customer Services to opt out of the profiling of your personal data. Already using the app? We’d love to hear your ideas for how we might make it better. Let us know at https://www.costa.co.uk/contact Unfortunately, the Costa Coffee app is not currently available for use in Northern Ireland.
All intellectual property rights, including trademarks and word marks, are the property of respective owners