82
good
Credit One Bank Mobile | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
84%
Android
1850 Reports
1850 Reports
iOS unitQ Score
iOS User Feedback
16%
iOS
344 Reports
344 Reports
User Feedback
16%
iOS
344 Reports
344 Reports
84%
Android
1850 Reports
1850 Reports
Credit One Bank Mobile - Latest Quality Issues
Android
Sep 26, 2023
Everywhere I can, I'll be posting what they're doing to me. I've been out of a job for months now. These people call me 10x daily to "make a payment" when I'm living on the street with a prepaid phone. I tell them I can't pay and I want to stop the calls. They change their number and call again. Sometimes it's every hour during business hours. Don't use this company. Close your account with them. I am filing a lawsuit for harassment and when I win, I'll be off the street finally.
Android
Sep 26, 2023
Horrible, cannot sign in on Mobile app will pay off what they charged me to design my card and destroy,ripoff
Android
Sep 26, 2023
Cannot get in my account
Android
Sep 26, 2023
I was approved for the card and immediately billed the $75.00 annual fee. I made my first payment and payment was returned due to this company processing payment outside of United States. I had to adjust my bank security for payment to process. Second payment posted, then has been returned again. I received email that my account was closed because of multiple return payments. That is fine because I don't trust the policies and customer service is below sub par. Thank you for closing it.
Android
Sep 26, 2023
Can not set up this app because you can not hit continue because existing card member runs right over/through the continue button. Fix this issue! No need to recommend something if can't even set it up because of this. And I've uninstalled and reinstalled several times and still the same problem.
Android
Sep 26, 2023
Love the app only reason I give 3 stars is there is no option to lock my cards like all my other banking accounts allow. That is a huge inconvenience, fix that and would definitely rate 5 stars.
Android
Sep 26, 2023
Cant set auto pay
Android
Sep 26, 2023
I can never sign in to my account. There is always a problem.
Android
Sep 27, 2023
One of the worst apps for credit cards Way too many times it never even opens when you enter username and password
Credit One Bank Mobile - Product Description
Conveniently manage your credit card accounts with the Credit One Bank Mobile App. Schedule one-time or monthly automatic payments and view account activity, balances, payment history, offers, and more! FAST AND SECURE ACCOUNT ACCESS Fast and secure sign-in with Face ID® and Touch ID® (available on capable devices) Use Quick View to see a snapshot of your account without signing in ENJOY ON-THE-GO ACCOUNT ACCESS Schedule, edit, or cancel one-time payments Change your payment due date Check your balance and available credit, and view recent transactions or monthly statements Access your Free Online Credit Score Manage your profile and account settings Easily manage multiple accounts Enroll in paperless documents and statements to keep your account information secure and ensure important communications won't get lost in the mail OFFERS & DEALS View the latest offers and More Cash Back Rewards on purchases at participating merchants View exclusive credit card offers STAY INFORMED Easy access to Help & Support contact information View a full list of frequently asked questions and answers Choose how you get alerts, including mobile notifications, email, and text Set up notifications for important account activity, payment reminders, and special offers Get notified when rewards and exclusive credit card offers are available Receive alerts if fraudulent activity is suspected on your account
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