83
good
Crumbl Cookies | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-10 Points Past 7 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
11%
Android
140 Reports
140 Reports
iOS unitQ Score
iOS User Feedback
89%
iOS
1092 Reports
1092 Reports
User Feedback
89%
iOS
1092 Reports
1092 Reports
11%
Android
140 Reports
140 Reports
Crumbl Cookies - Latest Quality Issues
iOS
Sep 23, 2023
App is lagging bad can’t even order anything
Need fixing
iOS
Sep 23, 2023
App not working
I tried to order a cookie and it's not going through with my card and I checked my card account
iOS
Sep 24, 2023
Great cookies
App delivery review was glitchy. Selected “other” on the options and gave a description only to find that it wouldn't let me continue forward. Had to exit and choose one of the prepopulated options without being given the option to explain
iOS
Sep 24, 2023
Mostly good cookies
Most of the cookies I have tried were good, but several such as the sugar cookie based have been undercooked and doughy in the center, giving a bitter aftertaste. The cookies with the berry jam on top were messy to eat since the “jam” was too watery, running off of the cookie & dripping all over everything. I'm hoping for better continuity in the future.
Android
Sep 24, 2023
every time I click on time to pick up app crashes it is unusable
Android
Sep 25, 2023
It is extremely difficult to change your phone number that is associated with your account. I lost out on points cause I had to create a new account due to changing my number.
Android
Sep 25, 2023
menu doesn't appear
Android
Sep 26, 2023
Cannot select the cookies I even want. If I put anything in my cart, there's no cookie selection option???
Android
Sep 26, 2023
It is overall a pretty good app. Though changes should be made, like maybe organizing the cookies better. And 100 crumbs for ten dollars yikes! I mean I got 30 free for tasks I have done. So I can't complain though.
Crumbl Cookies - Product Description
The Crumbl App is your one-stop shop for everything Crumbl! Whether you need cookie pickup, delivery, shipping, or catering, we’ll serve your favorite cookies, your favorite way. Download now to start earning Loyalty Crumbs that can turn into free cookies! That includes goodies like your free birthday cookie and more. Collect Rewards Points - Earn Loyalty Crumbs when you order pickup, delivery, and even catering. Once you reach 100 Loyalty Crumbs, that’ll be converted into $10 of Crumbl Cash that you can use for pickup, local delivery, or national shipping. Pickup - Order right from your phone and skip the line when your cookies are fresh and ready. Or select curbside delivery and stay in the comfort of your car—we’ll bring it to you. Delivery - Cookies without leaving your couch. For a night in, order from the app and we’ll bring warm, fresh cookies to your door. Catering - Feed the masses from your phone whether it’s a wedding, office party, graduation, or just a casual get-together. Select your pickup time, your flavors and quantity, and we’ll have it ready when you arrive. Cookie flavors vary by location. Gifting - Send a friend a box of cookies or a gift card to let them Crumbl their way. If they’ve got the Crumbl app, we can send it. Never Miss a Thing - Receive notifications on occasional promos and stay updated on weekly cookie drops. Manage Your Account - Easily manage your account details like preferred payment methods, delivery addresses, and more. Building your account also earns you Loyalty Crumbs toward free cookies! Available from: Monday - Thursday 8am - 10pm Friday - Saturday 8am - Midnight
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