Quality degradation at Dayforce  
Users report higher volume of Quality Issues than usual
39
poor

Dayforce | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-8 Points Past 7 Days
Category: Business
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
79%
Android
137 Reports
iOS unitQ Score
iOS User Feedback
21%
iOS
37 Reports
User Feedback
21%
iOS
37 Reports
79%
Android
137 Reports
Dayforce - Latest Quality Issues
Android
Sep 24, 2023
day off request function doesn't work
Android
Sep 24, 2023
Is there no way to approve your timesheet in the app?? You have to use a browser? This feels like a step back from ADP...
Android
Sep 24, 2023
Some colleagues have an application in Latvian, I have in English. I don't understand how to switch to Latvian. I can't find where in the app I can change the language.
Android
Sep 25, 2023
can't clock in as it can't locate me
Android
Sep 25, 2023
takes time to load
iOS
Sep 25, 2023
CONSTANTLY having to change my password
there's a lot of things I appreciate about the app, mainly being able to sync my work schedule to my phone calendar and being able to view my check stubs easily. the main points of critique that would make the app loads better imo, is if I didn't have to change my passwords every 3-6 months, or at least if there was some sort of heads up that I would need to change it soon rather than getting locked out the app completely because suddenly my password stops working. this is my only access to my work schedule and pay stubs through my job, so when I get locked out, I can't even see when my next upcoming shift is and have to wait to hear back from the payroll dept, because dayforce also will not confirm my email (my manager and I have tried multiple times to figure this out, because my email is the same as when I started 4 years ago, yet it's still unable to be confirmed). so, I have to email corporate, payroll dept., and wait for a reply with a password reset. since I started working at my job 4 years ago, I have probably have to go through 10 diff passwords at minimum.. it's honestly become enough of an irritant for me to want to leave my job just so I don't have to deal with it lol. that is my biggest gripe with the app, and the other is more so just what I think would be a good suggestion: I wish we could get notified by the app when a new schedule is uploaded! my job only schedules about 2-3 weeks out at a time, and as being the most flexible with my schedule, it can change on short notice. there is no way for me to notified of this update if my manager does not reach out to me to let me know, and I have missed or been late to shifts because of this. it would be a cool feature! but I do think the password thing is the most irritating, so please… anything that can help that.
Android
Sep 26, 2023
The latest update seems to have fixed login, although it's very clumsy going back and forth to a browser window. Maybe being able to log in is worth 2 stars.
Android
Sep 26, 2023
Constantly says "Could not connect" for days now. I can log into Dayforce just fine on my laptop, but not this stupid app!
Android
Sep 27, 2023
sucks,... It started off that I just put my finger print on to log into my account. Not anymore. Must jump through hoops with to verification login. password and also a texted to my phone code... it's like an event to log in now....and no way to change it.
Dayforce - Product Description
Need access to your work life at your convenience? Dayforce puts you in the driver’s seat with an engaging, intuitive mobile experience to easily manage your work tasks. Whether you’re an employee wanting to submit time off, or a manager needing to action a team member’s request, Dayforce has you covered.

As an employee, being able to access work-related tasks quickly is critical, so you can focus on your job. From checking your schedule, to requesting pay instantly, to setting performance goals, Dayforce lets you manage these tasks from your mobile device.

For managers, supporting your team is a top priority. Being able to respond to employee requests promptly and connect with them when needed improves your effectiveness as a manager. Whether you’re approving a shift trade or time off, or reviewing and authorizing worked time, or simply reaching out to potential candidates, Dayforce builds upon its employee capabilities with even deeper manager functionality.

See how Dayforce can improve work life by providing secure, mobile access to your data, so you can save time, and accomplish tasks more easily.

Please note: Dayforce mobile access is only available to Dayforce customers. If you are an employee of a Dayforce client, please check with your employer before downloading the app to see if they have activated the mobile option.

Disclaimer: Dayforce mobile features will be limited to the Dayforce web version that has been deployed to your organization.
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