poor

Deliveroo: Food Delivery App | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-7 Points Past 7 Days

Category: Food & Drink

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

61%

Android
854 Reports

iOS unitQ Score

iOS User Feedback

39%

iOS
537 Reports

User Feedback

39%

iOS
537 Reports

61%

Android
854 Reports

Deliveroo: Food Delivery App - Latest Quality Issues

Android

Sep 26, 2023

Very poor customer service that does not refund the products of several incomplete orders! don't be surprised if you go to Uber eats

Android

Sep 26, 2023

you didn't let me enter discount code as my first order

Android

Sep 26, 2023

i had a £10 off promo code it wouldnt let me use it why?

Android

Sep 26, 2023

A delivery driver was rude and refused to deliver to my door. He then left the food outside where it was stolen. I tried to request a refund but was ignored. I've now uninstalled and only use Uber eats as I have no problem with their drivers.

Android

Sep 26, 2023

Disastrous experience, second time I've been ripped off!! I ordered at 9pm it is 10:45pm and still nothing. On the internet, the restaurant is closed. In addition it does not reimburse easily it is necessary to harass them

Android

Sep 26, 2023

The courier did not ring the intercom and expecting me to be a visionary, he thought that I did not want to answer him so cleverly he took away the order without leaving it in front of the door, when I contacted them they told me that they do not make the refund, so in addition to having stolen my money they stole my food, Congratulations.

Android

Sep 27, 2023

I put a star because it is simply not possible to put less, This is the worst application I have ever seen, be careful because possible order on establishments close so you wait for your order that will never arrive, Moreover it happens several times to want to order a meal the application certifies me that I will be delivered in 30min and when I validate, The order is scheduled for the next day. And to top off fake promos that don't apply

Android

Sep 27, 2023

Had a lot of good service, apart from drivers can never find us due to living in a cul de sac with no vehicle entrance. Needs 24 hour services. Doesn't let you know when services begin or end

Android

Sep 27, 2023

changes prices signs you up without asking and takes money from your accounts without permission nice

Deliveroo: Food Delivery App - Product Description

Whether you’re in the mood for an Indian feast, the family are craving a Chinese takeaway, or you’re keen for a late night kebab, Deliveroo will get the best food from top restaurants delivered to your door in no time.

Everything is on the menu. From nationally loved chains, such as KFC and Subway, to local favourites, we’ve got them all just waiting to be delivered to you hot and ready to eat. If you’ve run out of milk or eggs, you can also order that from one of our grocery partners.

You can search in your area by:
Your favourite cuisine, dish or restaurant brand
Dietary needs, fastest delivery time, top rated and more
Whether you need your food now or schedule it for later 
Skip the queue with our ‘pick it up’ option
The ‘offers’ section gives you access to top discounts

You’ll know exactly where your food is with our tracker where you can:
Track the progress of your food being made in real time
Be alerted when your rider is on the way and is close to you
Share your tracker with a group for larger orders

We are always offering exclusive offers in our offers tab also so make sure to download now!

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