57
fair
Aena | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-18 Points Past 7 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
69%
Android
44 Reports
44 Reports
iOS unitQ Score
iOS User Feedback
31%
iOS
20 Reports
20 Reports
User Feedback
31%
iOS
20 Reports
20 Reports
69%
Android
44 Reports
44 Reports
Aena - Latest Quality Issues
Android
Sep 16, 2023
There is no option to choose Catalan, so I have taken the English option.
Android
Sep 17, 2023
There is no Catalan language option in the app
iOS
Sep 20, 2023
lamentable
It is not possible to book with Firefox or Chrome. They force you to download the app (to know what it contains) and it doesn't work either. "There was an error in your request. Please try again later." ... 12 hours is not "later" enough. I value with a star because you can not put zero
Android
Sep 20, 2023
I happen to make a reservation. It does not prosper without knowing why and they charge me almost double. A scam
Android
Sep 22, 2023
The app has exchanged letters and numbers from the license plate and you can't delete the wrong license plate
Android
Sep 24, 2023
I do not know what could have happened, but I have stopped receiving notifications from this application and for me it is essential since I work with traveler transfer and notifications are fundamental. No matter how much I adjust it, they do not arrive.
iOS
Sep 25, 2023
Does not work with IOS 17?
Since I updated my iPhone to IOS 17, the app does not go, it freezes on the first screen, are you doing something about it?
Android
Sep 25, 2023
I have switched phones to a Pixel 7 and it does not allow the activation of notifications. In addition, sometimes the information is updated by the company and takes a long time to update in AENA.
Android
Sep 26, 2023
1. The registration confirmation messages do not finish arriving (they are not in spam), but if I try to register again it tells me that I am already registered, so it only remains to change the password and that message curiously if it arrives ... 2. It allows you to upload the boarding passes so the data is already entered, but when you make the reservation of the parking, that data is not imported ... You have to enter the flight details 3 by hand. I have more comments but they do not enter here for space
Aena - Product Description
The official Aena app offers flight information of the 43 Spanish airports managed by Aena, including A.S.Madrid-Barajas, J.T.Barcelona-El Prat, Palma de Mallorca, etc. Download the app so you can: • Plan your trip, scan your boarding pass or search for your flight, destination or airline directly (trace your flight up to 2 weeks in advance). • Receive real-time notifications and custom offers: terminal of arrival or departure, check-in desk, departure gate, baggage claim, discount coupons, etc. • Detailed maps of the airport: security and passport filters and controls, restaurants, cafés, shops, car hire, etc. • Move around the airport calculating routes from one point to another with the AenaMaps service. Available at A.S. Madrid-Barajas, J.T.Barcelona-El Prat, Málaga-Costa del Sol and Alicante-Elche Miguel Hernández • Request PRM services directly from the App. • Book or purchase Parking services, VIP Lounges, Fast Track or Fast Lane and Meet&Assist. • Check all the promotions and active offers at each airport. • Exclusive discounts for Aena Club. Check them all at clubcliente.aena.es
All intellectual property rights, including trademarks and word marks, are the property of respective owners