57
fair

Disneyland® | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
11 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
65%
Android
221 Reports
iOS unitQ Score
iOS User Feedback
35%
iOS
117 Reports
User Feedback
35%
iOS
117 Reports
65%
Android
221 Reports
Disneyland® - Latest Quality Issues
iOS
Sep 25, 2023
Get the job done, could be better
I'm somewhat tec savvy, but I don't know how to add my ticket to the app from my phone. Not well laid out, confusing to navigate
iOS
Sep 25, 2023
Reservations
Reservation system is still out of wack and gets confusing what passes are available to get tickets! Disappointed in this whole thing!
Android
Sep 25, 2023
Hard to get in and can't find the annual pass area..
iOS
Sep 25, 2023
Ugh
If they're going to force you to do everything on your phone now, that's fine. What's not fine is having an app this hopelessly glitchy, bulky and poorly organized.
iOS
Sep 25, 2023
It won’t load
It won't load
iOS
Sep 25, 2023
Too long of a wait
Too long of a wait
iOS
Sep 25, 2023
Difficult app.
I'm having difficulty getting the app to load pages. It went to the dining page and would not load and also would not go back to previous page. Had to exit app and open again.
Android
Sep 26, 2023
The app is confusing. The genie service does not work
Android
Sep 27, 2023
The dining option will not work for over a month inspire of multiple uninstalls, reinstall
Disneyland® - Product Description
Download the official app for the Disneyland® Resort! Enhance your next visit with an enchanting mobile experience. Buy your tickets, use the complimentary Disney Genie service planning tool, browse maps, locate Disney Characters appearing throughout the parks and much more!

Make your theme park visit easier and more fun by taking advantage of our complimentary new Disney Genie service, which grants you a personalized itinerary that seamlessly maps out your special day with updates that continue during your visit.
Create your very own personal Tip Board to track estimated wait times for your favorite experiences and more.
Quickly access current estimated wait times and forecasted wait times for attractions, check park hours, find Character Greetings, view showtimes and more.
Buy park tickets* and make park reservations with the app and show your barcode at the gate for admission when you first get to the park! No e-tickets to print out.
Order Ahead and Save Time: Enjoy mobile food and beverage ordering at select dining locations.
Make Dining Plans: Browse restaurant menus and make dining reservations right on your device. Then, conveniently check in for your reservation via the app at participating locations. No reservation? You can add your party to the mobile walk-up list at select restaurants (subject to availability).
View Disney PhotoPass® photos: Enjoy unlimited digital downloads of your photos taken on select days by our professionally trained Disney PhotoPass photographers at magical must have iconic locations and select attractions when you purchase Disney PhotoPass+ or Disney Genie+ service. Don’t forget to ask your Disney PhotoPass photographers for Magic Shots to add those extra shots only available from Disney PhotoPass® service. †
Save time at the Hotels of the Disneyland Resort: Manage your hotel reservations, start your check-in process, get reservation updates and more!
Exploring Made Easy: Find what you’re looking for quickly with GPS-enabled maps that show your location and the attractions, restaurants, shops and more near you.
A Must-Have for Magic Key holders: Link your Magic Key pass to access your discounts at select dining and merchandise locations. Show your Magic Key pass via the Disneyland app when you arrive!
 Locate Favorite Characters: You’ll magically know when and where Disney Characters are appearing in the parks.
The Details You Need: See park hours, schedules, accessibility information and descriptions for attractions, dining and more.

*U.S. and Japan residents only.

**Legacy Passholders: Don’t forget to bring your Passport and valid photo ID!

You’ll still need to show a valid Annual Passport card for Passholder discounts and more.

†Disney PhotoPass is subject to the Disney PhotoPass terms and expiration policy.

Note: Some app features require location data or for you to register by providing your full name, country, birthdate and email address in order to use them. If Bluetooth is enabled on your device, this app will also collect your precise location information through beacon technology in order to improve your in-park experience, such as wait times. Optional planning tools may also ask you about your travel party or allow you to save a credit card to your profile for online purchases.

This app provides you with the option to receive push notifications for information relating to your visit to a Park or stay at a Disney Resort hotel.

Features include the ability to make purchases and require a Wi-Fi or mobile carrier data connection. Must be 18 years or older to make purchases.

Terms of Use: http://disneytermsofuse.com/
Privacy Policy: https://disneyprivacycenter.com/
Your US State Privacy Rights:  https://privacy.thewaltdisneycompany.com/en/current-privacy-policy/your-us-state-privacy-rights/
Do Not Sell or Share My Personal Information: https://privacy.twdc.com/dnssmpi
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