48
poor

DoorDash - Food Delivery | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
69%
Android
3655 Reports
iOS unitQ Score
iOS User Feedback
31%
iOS
1658 Reports
User Feedback
31%
iOS
1658 Reports
69%
Android
3655 Reports
DoorDash - Food Delivery - Latest Quality Issues
Android
Sep 27, 2023
Was a good app now Totally falling off, ordered lunch and dinner in one shot to save me some money and for no reasons given they cancelled my order and I didn't get my refund for 3 days, would be fine if I didn't have to eat unfortunately this happened twice to me and left me hungry both times ....defeats the purpose of you turds..
Android
Sep 27, 2023
What a RIP OFF. You can't use ANY of the discount codes because none of them meet the requirements (even when they DO) and they don't tell you on some codes what the requirements are. It's like a massive upcharge for a $7 burger, just HOW? I had a welcome code for new members for $0 delivery and $10 off an order and I can't use it because they still want $40 for a $8 meal. And you can't delete your account! Run by criminals.
Android
Sep 27, 2023
This app makes ordering the simplest items extremely frustrating and, in some cases [regarding ordering sides/dressings], completely impossible. Add to that the frequency of missing items (and on multiple occasions entire entrees), and you got yourself a total pos.
Android
Sep 27, 2023
App glitches, billed for an order that isn't coming. customer service chat is useless. Waiting for a refund but they said I have to "wait some time".
Android
Sep 27, 2023
It was harder than it should have been to update my phone number in the app
Android
Sep 27, 2023
charge crazy fees.
Android
Sep 27, 2023
solid service, but the fees are way too high
Android
Sep 27, 2023
Delivered my food to the wrong address. Refused to refund me.
Android
Sep 27, 2023
Please stop sending me ads 1 billion ads
DoorDash - Food Delivery - Product Description
Delivery anywhere you are. DoorDash offers the greatest online selection of your favorite restaurants and stores, facilitating delivery of freshly prepared meals, groceries, alcohol, OTC medicines, flowers & more. With more than 310,000 menus and 55,000+ grocery, alcohol & retail stores across 4,000+ cities in the U.S., Canada, and Australia, you’ll find the best of your neighborhood as you shop and order online. Plus, enjoy $0 delivery fees for your first month. Restrictions apply: https://drd.sh/tF5uns/

IT’S ALL HERE
·Restaurants: Food delivery from local & national restaurants
·Grocery: Fulfill your weekly grocery list, from produce to diapers. Shop diets like gluten-free & vegan.
·Alcohol: Beer, wine and liquor from BevMo & more
·Drinks, Snacks & More: Sodas, candy & ibuprofen from stores like 7-Eleven & CVS
·Flowers: Order fresh flowers for occasions like Valentine’s Day

KEY FEATURES
· Get it now: Get on-demand, same-day delivery
· Schedule deliveries: Order in advance and get it when it's most convenient for you.
· Real-Time Tracking: See when your order will arrive.
· No Minimums: Order as little or as much as you want.
· Easy Payment: Conveniently pay via Apple Pay, Venmo, Paypal, credit card, or SNAP/EBT at participating Mx.
· No-Contact Delivery: Your food will be left in a safe place and you’ll be alerted that it’s ready for you to pick up at your doorstep

ENJOY UNLIMITED $0 DELIVERY FEES WITH DASHPASS
Get unlimited $0 delivery fees and up to 10% off eligible orders from your neighborhood restaurants, grocery stores, and more. Plus, DashPass members get access to exclusive items and offers, and 5% in DoorDash credits back on eligible Pickup orders. Your first 30 days on DashPass are free, then your membership auto-renews at $9.99/month. Cancel anytime.

NATIONAL RESTAURANT PARTNERS
McDonald's, Starbucks, Chick-fil-A, Burger King, Wendy’s, Chipotle, The Cheesecake Factory, Outback Steakhouse, Panera, Chili's, Subway, Dunkin’ Donuts, Jamba Juice, Panda Express, Moe's, P.F. Chang’s, Denny’s, Buffalo Wild Wings, Papa John's, Papa Murphy’s, Jack in the Box, Five Guys, Boston Market, Red Robin, TGI Friday’s, Red Lobster, Qdoba, El Pollo Loco, White Castle, SmashBurger

GROCERY DELIVERY PARTNERS
Safeway, Albertsons, Aldi, Sprouts Farmers Market, Meijer, Hy-Vee, Grocery Outlet, Winn-Dixie, Smart & Final, BJ’s, Vons, Weis, ACME, Raley’s, Fresh Thyme, Giant Eagle, Bashas’, Bristol Farms and more.

CONVENIENCE, ALCOHOL & RETAIL DELIVERY PARTNERS
Walgreens, 7-Eleven, CVS, Rite Aid, Dollar General, Wawa, Sheetz, Casey’s, Total Wine, BevMo!, PetSmart, Sephora, DICK'S Sporting Goods, Tractor Supply, and more

FIND RESTAURANTS AND STORES NEAR YOU
We’re growing and currently serving over 4,000 cities across the United States, Puerto Rico, Canada, and Australia including cities such as New York City, Los Angeles, Toronto, Vancouver, BC, Melbourne, Sydney, Montreal and more.

*Alcohol in select areas. 21+ to purchase. Item availability varies by location. See app for details.

Notice at Collection (California Residents): https://help.doordash.com/consumers/s/privacy-policy-us#section-11
Visit doordash.com to learn more.
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