50
poor
DOT Billetter | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
17 Points Past 7 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
72%
Android
39 Reports
39 Reports
iOS unitQ Score
iOS User Feedback
28%
iOS
15 Reports
15 Reports
User Feedback
28%
iOS
15 Reports
15 Reports
72%
Android
39 Reports
39 Reports
DOT Billetter - Latest Quality Issues
iOS
Sep 16, 2023
No event tickets
Unfortunately NOT possible to buy event travel. Even from the event and your own website, you just link to the app via the "buy here" button. Miserable.
iOS
Sep 16, 2023
Almost useless
Can't be allowed to buy tickets for zones as the app crashes when I do. Cannot choose Aarhus St. or Aarhus St.
Android
Sep 17, 2023
App needs a lot of work. Needs a "choose on map" option for when you don't know the name of the stop. Needs a better way to find BUS tickets vs. train tickets. There seems to be no way to purchase the 24-hour ticket. Someone who is writing the code needs to actually use the App.
Android
Sep 19, 2023
My zones for the business card don't appear in the app. So can't buy additional ticket.
Android
Sep 20, 2023
I bought a ticket in the morning, everything was fine. Couple hours later I needed another one, while walking to the train I was trying to confirm the route but the app was not working probably. I thought I could finish it anyway so I went in the metro, but naturally nothing worked. I ended up being fined 750 dkk, since you have no other options inside. Also, App does not clearly shows the timetable, so you can't see other trains or metro besides the one on the current time you are looking.
Android
Sep 21, 2023
Quite a buggy app. The departure boards keep bugging and not showing lines.
Android
Sep 22, 2023
Not enough cheeseburgers
iOS
Sep 24, 2023
Afgangstavler
I love the app. But for the past month, departure boards haven't worked. I use it a lot, so it's annoying.
Android
Sep 24, 2023
Doesn't download at all.
DOT Billetter - Product Description
- In DOT Tickets app, you can easily buy commuter cards and tickets for journeys on Zealand, Lolland, Falster and Møn. - With a commuter card you get unlimited access 24 hours a day to journeys by bus (including the harbour bus), S-train, DSB Long-distance and Regional trains, local railway and Øresundstog in Zealand, Lolland, Falster and Møn. If your commuter card is valid in one or more zones in Greater Copenhagen, you will be offered a Metro add-on allowing you to travel by metro. If you have opted out of the Metro add-on and wish to travel by metro a given day, you can purchase a Supplementary ticket for Commuter Card to gain access to the metro. A commuter card is valid for a period min. 30 days and max. 60 days. A commuter card is a personal card and only valid for the person registered on the commuter card. - Select your journey by entering your place of departure and arrival, either in the form of a stop, address or place. You can also enter the zones you wish to travel from and to on the map. To allow DOT Tickets to find your position, you have to enable the GPS of your device. Accepting localization (GPS) is voluntary, but it is required if you wish to use the fast purchase buttons, and it helps you to see your location on the map with the validity area on your ticket. If you wish to purchase a commuter card between 2 and 8 coherent zones, you may select the zones by tapping on the interactive map. DOT Tickets app is developed by Din Offentlige Transport (DOT) and is owned by DOT. DOT ensures the collaboration between DSB, Movia and Metroselskabet to help create a better and more cohesive public transport system on Zealand, Lolland, Falster and Møn. You can purchase these tickets in DOT Tickets app: • Tickets with 2-8 zones • Tickets for more than 8 zones between a departure and arrival zone • Commuter cards • Commuter card Metro add-on • Commuter card DSB 1’ Regional Train add-on • Bicycle ticket (Short, medium and long) • Supplementary Ticket for Commuter Card (1 zone) • DSB 1’ Regional Trains supplementary ticket • City Pass Small for zone 1-4 (24, 48, 72, 96 or 120 hours) • City Pass Large for zone 1-99 (24, 48, 72, 96 or 120 hours) • City Pass X-Large for zone 1-299 (24 hours) • City Pass West for zone 101-199 (24 hours) • City Pass South for zone 201-299 (24 hours) Payment is made by MobilePay or payment card. You can save your payment card details and access them via Touch ID, Face ID or a PIN code chosen by you. In that way, you do not have to enter all card details every time you make a purchase. The payment card details are stored with DIBS. The following cards are accepted for payment: - Visa/Dankort - MasterCard - Visa - Visa Electron - Maestro About Supplementary Ticket for Commuter Card (1 zone): • Supplementary Ticket for Commuter Card is only valid with a valid commuter card • Select the zone by tapping the map. The zone must be adjacent to the validity area on your commuter card. • If you need more zones than 1, you are required to buy a regular ticket with the number of zones and validity area that you need. NOTE: Remember to buy your mobile ticket before you start your journey.
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